Why banning/Suspending people is stupid
They get banned Suspended, 95% of them make alt accounts, Smurf and make games miserable for new players by cussing them out, insulting them , yelling at them and making the game a un fun experience for new players and then those new players become toxic and expect that attitude moving forward.
Find a new way to punish toxic players because banning/suspending people just piss them off and then take it out on all the new players. They even make troll accounts to just piss people and report them.
If that's your idea of a good system you need to reevaluate your thinking.