Like in what world is this an acceptable support system?

One day I woke up and my client was very pixelated and fucked up. I submitted a ticket to Riot.

My ticket:

I woke up and my client looked like this. In game is the same as before. I tried to repair, then I uninstalled and reinstalled. No difference.

Update: Windows failed to properly install an update to my graphics driver and it made it look like that. Feel free to close this ticket.

Update 2: After I logged on again this afternoon, I had the same problem. Windows 10 automatically attempted to install the update. again I can't remove it, even though it breaks the game's client.

The driver is the Intel Corporation - Graphics Adapter WDDM2.0 - Intel(R) HD Graphics Family for my Yoga 2 Pro.

I fixed the issue myself before they got back to me. The intention of leaving the ticket there was just a heads up on the problem with the new graphics driver on my laptop and league's client. I didn't need any more help.

Guess what the response was?

I’m very sorry to hear about that. The most likely solution to this problem is to reinstall League of Legends. ...

I recommend that you take care to ensure the following:

-Verify that you have acquired all available Windows Updates

Is it really too unreasonable to expect someone to read, even just skim the ticket before copy and pastng a response.