All a bunch of valid points below.
I only posted this here because making a new thread is pointless when the title so aptly describes the overall point i'm getting at.
I tend to think riot games just plain sucks. they had a good idea that they sucked at executing. This is Like the Batman vs Superman (2016) of games.
....you make a game free to play and charge for just about everything else, you also take extra precautions to make sure people cant "pay-to-win", that's all fine and dandy. You make a game free-to-play of-course many will play it, even the undesirables. That's great cause it means a better chance someone will buy crap, and you can generate revenue.
Now i have played only about 120 matches or so, and this is a player that has payed you for your useless crap and has used all his refunds refunding that crap when you gimped the champions or when i found that champion just became super weak to the new champion everyone is using....
Here's my first reason in why you suck....3 refunds for life? your kidding right? do you know the term "customer appreciation"? Do you know that that's not a physical commodity? It cost only what you paid your CG programmers, developers, and artists....it's ridiculous i even have to mention this. Name another MMO that only allows 3 refunds EVER. you have shot yourself in the foot with this one, i know i will never give you another $, and i know many of my friends wont be neither, if we want one of your champions we will build IP, we never want your skins....there weak sauce. "you mean for 10$ i can glow and shit??!?!?"
"yep, but only until we change the graphic on it, sometimes the models looks nothing like the artwork....and sometimes it looks almost identical to the original skin (Nasus\ Pharaoh Nasus)"
This also breaks shit, like my mental health, i'm extremely OCD...just looking at how many tier 2 and 1 glyphs and seals i have quite litteraly gives me the spins (if you don't have OCD then i don't expect you to fully understand how terrible it is when you have the need to consolidate something, but can't)....and i can't even refund them for what's supposed to be my new norm after 20, and screw getting rid of them for free, i need them until i get the overpriced tier 3.
My bottom line for this point, Riot shouldn't limit refunds to people who spend money and support them, its redundant....especially when you loose nothing refunding a digital, weightless, product for currency you can only spend on League....for more weightless, digital CONTENT! (some of which was paid for on a company level long ago)
That's just the tip of the iceberg, the bigger problems are yet to be listed. You remember how i said something about undesirables earlier? Well those are your 7 out of 10 in PVP players....yes the're that abundant in regular league.....not ranked, because you have to wade and rage through over 200 matches to get to level 30 just to play ranked, and that's if you play decently, don't buy boosts, and make one good win everyday. With all that in mind, do you really think you created a good atmosphere for a cooperative game? Especially when its imperative to communicate and use teamwork. If your the only competent player on the team then chances are the other team will recognize this and simply team kill your ass anytime your trying to be productive. AND WORSE i have ran into MANY occasions when in asking for help i was either completely ignored or simply told "your using (insert champion here) you should be able to do that"...i won't even go any further on this...i understand there is a punishment system at play, but from what i have read and seen, its broken, it works rarely, and when it does the severity is uncalled for, whats more important....theirs no immediate response....no matter what your stuck with those shit players in that shit match until the end....whenever that may be (usually 50 mins when that happens). Seriously why would you perma ban someone based off of half a story? I think punishment for verbal altercations is ridiculous....just set up a method to were those guys wont see each other in game again if they choose not to.
So if your still with me i have my final point to make on why Riot Games is the worst MMO creator of all time. This ones easy, i know a certain other game that if they had a thread with this much negativity someone would step in, write on here, and tell everyone what they are going to do to rectify the situation....not ignore it like you do....just sweep it under the rug and release some more skins. NO, they would actually change content, change methods, move mountains....and i'm not talking about offended people...offended people should not play competitive games....PERIOD
I have read what your moderator and GM responses look like...the're savage...not in the good way....like a 'cow took a shit in my cereal' kinda way. I've notice your responses looks immature as hell (like your e-mailed response to Dunkey) "nope, your toxic"....ridiculous.... I hope you plan to answer some of these questions.
How does Riot Games plan to handle this?
Do you listen to your players?..the ones that have lives i mean
Do you ever value their opinion when their opinion isn't based on how "booty tickled" they got?
cause World of Warcraft is awesome....there isn't a thread like this...not because they hide it, just because when there is, they take care of it quickly. Most problems are solved in game, they don't cut corners on making a player feel appreciated, they don't post up gimmics every month to try and make a better sell point...trying to force crap on us, the player.
like the personal store shit...that was the lamest attempt to get people to buy skins ever. I understand being behind on sales...but why don't just give some freebies every once in a while, i promise if you give people hextech chests and keys after every match your wallet wont shrink....
Either way balls in your court Riot Games.
What inaction will you take next?
