Refund System Reform? (Rito pls read)
A bit of introduction, first: I'm a pretty big fan of the game. I've been playing since late season 2 on one account or another, and my current main has been around almost the entire time. I own and am decent with every single champion, have all my possible rune pages filled, and I have skins for a lot of my favorites (Probably at least 60-70% of champions).
That, I would say, is a long time to play the game. A lot of money put into it, as well. I'm not entirely ashamed for pouring hundreds of dollars into the game, because I play it enough for that to be a feasible investment. I also work and can put that money wherever I want.
The issue I have, here, is that three refunds is not very many, especially since it doesn't take into account how long someone has played or how many purchases they've made. For a new player, three refunds for, say, 30 purchases (A small array of champions with some skins, maybe some runes/rune pages) is pretty good. They haven't really had opportunities to make too many mistakes.
On the other hand, there are players like me. I've made hundreds of purchases, be they runes, champions, skins, icons, whatever. And I'm out of refunds, have been for a while (Bought a rune page then decided I didn't want it back in S3, refunded Fisherman Fizz so I could buy it on sale for that 487 RP back, then refunded a Kayle skin after being Mystery Gifted a better one to get 520 back). I might not have used it all perfectly, but I'll be damned if I don't wish I had more refunds. A friend mystery gifted me Void Fizz; I'd like to be able to refund that Fisherman Fizz again. I accidentally purchased Ravager Nocturne yesterday (Don't ask me how I managed to purchase it; I just wanted to see what was on sale, and maybe by force of habit + lapse of all common sense, clicked the "buy this" thing). The issue I had here is that I already own (and really like) Frozen Terror nocturne. Waste of a purchase to buy an inferior skin, especially accidentally.
That's what refunds should be for. I think that, similar to Rerolling in ARAM, I should be able to earn more refunds by making more purchases. Something like "Every 20 purchases you make, you get another refund credit." The system in place simply does not reward player loyalty. From a business perspective (not that you guys really need to milk me for any more or keep my loyalty now that I've paid so much already), it's nonsensical. I spent half my remaining ~540 RP on a shitty skin that I didn't want, and now I can't afford to buy Valkyrie Leona if I so desired.
I hope this is taken into account, or, if there is some reason that it is unfeasible, I would love to at least develop a greater understanding of the system in place that prevents my idea from being a reality. Any feedback (From other players, too, I suppose) is much appreciated.
Thank you, -Zimraphel
TL;DR: Loyal players should earn more Refund credits to avoid getting shafted by circumstance.
