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Response to bad internet complaint from landlord

Blackwhiterice·10/15/2014, 10:18:27 PM·1 votes·987 views

I live on a complex that has several apartments and cabins on a lake. I have complained about the internet approximately 10 times to which I have received no actual response to the internet saying they will do anything to fix it. Usually what happens is the landlords come over and reset the router. So last night I contacted my ISP directly and included a video of the speed test (we pay for 7Mbps which is garb in and of itself, but we have been typically getting between 0.5-2Mbps and sometimes lower).

This morning I received an e-mail not from my ISP, but from my landlord saying this:

"Nick,

I got a call from our internet provider, ********. The problem they are seeing is the system is getting overloaded by Netflix and Gaming in the evenings especially. I will send a notice to all tenants to refrain from this type of usage and see if that will help."

I will send a notice to all tenants to refrain from this type of usage and see if that will help

Anyone have anything creative that I should respond with?

6 Comments

DrCyanide10/15/2014, 10:41:27 PM2 votes

May as well change ISP's if they can't handle what people use the internet for these days. It'd be like having a cable company that could only show you TV shows from 8am - 5pm

EDIT: Or mention that the only reason you need those speeds is to do those activities. You don't need very fast internet to check email.

Dryditch10/20/2014, 8:39:02 PM2 votes

"The problem I am seeing is that my money is being wasted by bottleneck creating assholes. I will send a notice to the ISP, and see if that will help. "

Waifu Tamer10/15/2014, 10:50:39 PM1 votes

Your isp is intentionally bottlenecking your complex because it costs them more money than they want to pay to keep up with the bandwidth you are using. You have 3 solutions.

  1. Get a new ISP.
  2. Stop gaming and netflixing so much, or pick one or the other for majority.
  3. If its a problem that the complex only offers this ISP, move.

Bottlenecking is completely legal and pretty much all ISPs do it when they notice you are using a lot of data, a lot of ISPs even limit the amount of traffic you can receive from Netflix in a given month.

xXxDdiEeGoOxXxXx10/20/2014, 8:15:45 PM1 votes

hey can someone help me? i maked a internet test this are mi results: pings: 59 ms, download speed: 11.98 mbps , upload speed: 3.03mbps, and i want to know if this is good or a bad connection, cant someone help me?

Calabok10/20/2014, 11:50:29 PM1 votes

Buy a house and have your own ISP.