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Collection of Riot Lyte's important posts on the Leaverbuster 2.0

Valiant Yordle·11/24/2014, 4:09:50 PM·21 votes·21,165 views

I saw quite a few complaint posts on the Leaverbuster 2.0 Thread upvoted to triple digits that were actually fully addressed by Lyte's follow-up comments. Unfortunately the follow-up comments are scattered throughout the entire thread along with many not-so-important Lyte posts. So I gathered the comments that address the most up-voted player complaints regarding the new Leaverbuster.

  1. No one is ignoring the fact that sometimes there are server issues. I failed to mention that if the server is DC'ing players, or there is server instability, LeaverBuster does not count those matches--that's my bad.

  2. Unless you're bugsplatting or DCing multiple games in a row, you won't see anything beyond the first warning. That's how the old system works, and is not how the new system works--they only attack chronic leavers/AFKs, not the occasional emergencies.

  3. [In response to a question regarding what what it takes to be flagged] Generally, leave and don't come back to finish the game. Or, leave for a majority of the game and are only present at the end of the game.

  4. It's possible that players are flagged (by reports or the system) and do not show up as "red" in the end of game screen. We do this intentionally so players can't back out exactly what parameters results in the system flagging you as a leaver.

  5. leaving 10 games in a row will still flag your account even if you had a perfect history of no leaving. If you leave in just a few games, you might still get a light 5 minute low priority queue penalty (which is light, and something we're OK with).

  6. [In response to a comment asking what happens when someone DCs] In these scenarios if you end up reconnecting in a reasonable time, you won't be flagged at all. If it takes 20 minutes and the majority of a game to re-boot the client and reconnect, you might be flagged for that particular game; however, the system probably won't punish you for that single game. If you repeatedly do the above in numerous games and always take 20+ minutes to reconnect, you'll be hit with a penalty because you still are ruining the games of 100s of players.

  7. If you DC and relog into the game quickly, you'll be fine.

If this helped, please upvote/bump. Lyte doesn't deserve all the heat he's getting for the pretty new system he spent the last few months of his life working on.

69 Comments

LiveYiOrDieHard11/24/2014, 5:00:34 PM24 votes
  1. except Riot hardly ever admits when there's problems on their end
  2. "multiple" = two times LOL
  3. and 6) I like how he says 20 minutes when the actual amount of time it takes to flag you is more like 5

He deserves every bit of heat he's getting.

RiotLyte11/25/2014, 5:52:20 AM8 votes

This is very true. The system is tuned to only aggressively go after chronic leavers / afks. Occasional DCs due to hardware/connections/RL emergencies won't affect players--this was true for both the old and new system.

If we see the new system start to punish too frequently we'll immediately tune the numbers to make sure that the average player won't be punished due to an emergency or rare hardware crash.

Eleshakai11/25/2014, 8:36:49 PM4 votes

So, as usual, people who know they are guilty come out acting like innocent.

Man, this reminds me of the old forums with the Lyte smiting. Good times.

Um... no that's not what is happening at all. People who have a conscience are coming out against a system that is awful, and people like you who don't give a crap about other people are clamoring for it.

I just stopped playing the game altogether so I don't end up not being able to connect to games and leave my teammates in a 4 v 5, if anything I am trying to be the "good guy" here :c

It is like I banned myself from the game so I won't cause more people pain.

It's a pity that you feel this is necessary... this is a video game, it shouldn't be so life and death serious that people are 'afraid' of causing people pain if their internet acts up... :(

My intentions are not that pure, I just don't want to be permabanned after playing 2,000 games (1,600 ranked) to get to Gold last season, get my favorite Morgana skin ever, and buying almost every existing skin in the game all in order to start over again and then try to have a 50 year ticket discussion with robotic support teams. To Lyte and all of Riot Games, I am not a valued customer, I am just another number to their statistics and automated programs and another replaceable cash cow, I do not matter to them, no one does, I don't feel any bit of care from any of them, I get more love from T-Mobile than these jerks. The worst part is that they either ignore all of us or act like they do not make enough money to hire more staff or upgrade their resources. They have completely lost their ideals and philosophies with this game, it is just Esports, Skins, and banning people, but not about individual players or anyone else for that matter, we are just told "don't like it? Then just leave you fucking scrub".

I don't necessarily agree that E-Sports is related to this... but... I agree, they're trying too hard to remove 'people' from everything, and it's really leaving them feeling almost cold overall.

But the point of my above still stands. It's a pity you feel it necessary to not play at all out of fear of getting banned for something you really have little control over. It's a pity that someone has convinced Riot that this game SHOULD be that life and death serious in solo queue. It's a video game, a pastime, people play it for fun... when did the community and Riot forget that?

SethEBlack11/27/2014, 12:20:44 AM3 votes

Dear Lyte, Social Systems Designer of North America,

I'm not sure if you'll take the time to respond to this or not, but at least I can have the peace of mind of posting my story.

I am a lowly Silver V, with Comcast Internet and I noticed the update to Leaverbuster 2.0 yesterday. After reading through the forum, which ended up in "Miscellaneous," because their seemed to be no place better to put it, I realized then, that it was only a matter of time until I received the warning message myself.

Sure enough, the last game that I played, I had to type that "I Agree" to the fact that leaving games is a punishable offense.

I don't see much of a point in repeating what almost every single person has to say, this isn't fair, because it is punishing people for problems that are beyond their locus of control. I'm not sure what the true purpose of this latest update to the system is, Lyte.

Is it to truly punish those that choose to leave either through poor attitudes, concerning issues or problems outside of League of Legends, or those who (like myself) have horrible internet connections? Has this become some sort of natural selection process for banning players who lack ideal playing conditions? If so, bravo. Unfortunately, lag and disconnects are the necessary evil of online gaming. I hate lag. I have never met a player in my life who likes lag. Everyone hates it. But you know what? People hate your system more. That's saying something right there. You have officially elevated yourself to the King of Trolls and Trundle bows before you.

That's a pretty bold statement, don't you think? Sometimes the truth hurts, especially whenever you're wrong about something.

I appreciate that this is a free game to play. I can't even begin to imagine the stress all of you must be undergoing on a daily basis. I'm grateful to have played this game that my friend introduced me to over a year ago. I like(d) it so much that I play(ed) with my wife who is well on her way to level 30 so that we can play ranked together. Except for one thing, she'll never make it. Both of our accounts will be banned due to reasons beyond our control.

This is what upsets anyone with even an iota of humanity--injustice.

I don't wanna be too hard on you, because I'd like to believe that somewhere in the development of this update, you or someone else had a brighter vision of the new Summoner's Rift. Perhaps there could be games where no one would ever leave, no matter the circumstances, whether these games were Ranked, Normal, Co-op vs. AI, or Custom. Anyone who left for any reason would be banned. Socialism at its finest with survival of the fittest thrown in for the "Perfect" community. I hate to say it, but this system lacks the humane touch. What's wrong with the Tribunal? Is it inefficient in solving the problem for which Leaverbuster's update was designed? Are the massive amount of players on the servers the problem? Is this a great way to thin the herd to free-up the servers with the budget available? Are there negative repercussions to you personally if you revert, deactivate, or (better yet) destroy this system?

If one out of ten players experience connection issues, are you saying that the other nine are incapable of assessing the situation themselves? We players should have the right to be judged by a jury of our peers who can evaluate our situation, not some NAZI system that bans people regardless of reasons.

If you're doing this in an attempt to make things better and not ruin the game, you've failed, because your system ruins the game.

I don't just want to hate on what you've done and not provide an alternative. I think that's just wrong of me. So here's the thing, Lyte, what you need to do is make it so that if players "choose" to leave the game, whether its because of connection issues or not, they should have to possess a certain number of reports on their account to get banned. Make the system automate the record-keeping and banning. Most of the time, in my personal experience, other players feel bad whenever they themselves or another player experiences connection issues, and they don't bother reporting the person whenever a circumstance beyond that particular player's control causes s/he to leave in an attempt to reconnect.

Lastly, I want you to enjoy the holidays. Happy Thanksgiving to you and yours!

Sincerely,

SethEBlack

The Horned King11/25/2014, 1:01:23 AM3 votes

I saw quite a few complaint posts on the Leaverbuster 2.0 Thread upvoted to triple digits that were actually fully addressed by Lyte's follow-up comments. Unfortunately the follow-up comments are scattered throughout the entire thread along with many not-so-important Lyte posts. So I gathered the comments that address the most up-voted player complaints regarding the new Leaverbuster.

  1. No one is ignoring the fact that sometimes there are server issues. I failed to mention that if the server is DC'ing players, or there is server instability, LeaverBuster does not count those matches--that's my bad.

My experience with what is referred to as the "firewall bug" - being unable to connect to the game for as-of-yet unexplained games - does in fact trigger the "new" LeaverBuster, in spite of the fact that I get a client-side error message ... and that it only happened once.

How Do You Meta11/26/2014, 8:00:37 PM2 votes

Ok its a great feeling that both Lyte and the Support Team keep ignoring me, I wonder why I still play this game, I think I have more fun spraying my eyes with pepper spray than this :'(

Support team now with a 48 hour silence and no updates, wonderful feeling.

I enjoy being unofficially banned from this game because I don't want to be officially banned and what is worse is that I am getting the silence treatment from everyone who claims to work for this company.

alaskaneagle12/9/2014, 8:04:34 PM2 votes

I saw quite a few complaint posts on the Leaverbuster 2.0 Thread upvoted to triple digits that were actually fully addressed by Lyte's follow-up comments. Unfortunately the follow-up comments are scattered throughout the entire thread along with many not-so-important Lyte posts. So I gathered the comments that address the most up-voted player complaints regarding the new Leaverbuster.

  1. No one is ignoring the fact that sometimes there are server issues. I failed to mention that if the server is DC'ing players, or there is server instability, LeaverBuster does not count those matches--that's my bad.

  2. Unless you're bugsplatting or DCing multiple games in a row, you won't see anything beyond the first warning. That's how the old system works, and is not how the new system works--they only attack chronic leavers/AFKs, not the occasional emergencies.

  3. [In response to a question regarding what what it takes to be flagged] Generally, leave and don't come back to finish the game. Or, leave for a majority of the game and are only present at the end of the game.

  4. It's possible that players are flagged (by reports or the system) and do not show up as "red" in the end of game screen. We do this intentionally so players can't back out exactly what parameters results in the system flagging you as a leaver.

  5. leaving 10 games in a row will still flag your account even if you had a perfect history of no leaving. If you leave in just a few games, you might still get a light 5 minute low priority queue penalty (which is light, and something we're OK with).

  6. [In response to a comment asking what happens when someone DCs] In these scenarios if you end up reconnecting in a reasonable time, you won't be flagged at all. If it takes 20 minutes and the majority of a game to re-boot the client and reconnect, you might be flagged for that particular game; however, the system probably won't punish you for that single game. If you repeatedly do the above in numerous games and always take 20+ minutes to reconnect, you'll be hit with a penalty because you still are ruining the games of 100s of players.

  7. If you DC and relog into the game quickly, you'll be fine.

If this helped, please upvote/bump. Lyte doesn't deserve all the heat he's getting for the pretty new system he spent the last few months of his life working on.

54367

Thx and good job gathering up the comments. I had a few things to ask though I understand you are not riot and not responsible or at fault in any way for their attempts at appeasing players.

Now I know for a fact there is lag time between when the servers act up and when the loss forgiven system comes on line. There are quite a few games lost due to server issues that people get counted for a loss. It sounds like this system will work on the say logarithm used for that system which even riot admits is flawed. How well are they going to monitor this system for false reports like that? Especially when their most common response to legitimate concerns is silence?

For the most part I'm happy to see riot do something but am skeptical about what they are actually doing. I have seen them make promises ever season I've been playing and every season it is meaningless. The amount of trolled games grows every year and LoL has the worst community out of any game on the internet. I remember a couple years ago when people would try to defend riot against that claim, but it's been a long time because there is no denying it now. They TALK big once a year for the show then do almost nothing.

Glub11/26/2014, 12:04:43 PM2 votes

UMmmmmmm, I for one think LeaverBuster hasn't been very successful in catching the 'criminals'. Instead this new system has been banning and disrupting innocent players for their unintentional behaviour. I do not understand why Riot is giving RP bumps for those people who tested out the LeaverBuster bugs, because i for one can say, there as still bugs for LeaverBuster which are now preventing players to play at all. Yes, I am talking about the LeaveBuster low priority queue timer resetting. To be honest no one really cares about it until it happens to them. So Riot Games, I am asking you right now, can you please find us a solution for this high priority bug, or remove LeaverBuster once and for all, and make a new system. That new system, which some of you already know, is the TRIBUNAL!!!!!!!!!!! Just give oceania our Tribunal and take out LeaverBuster. I believe The Tribunal is a fair way to judge players on their behaviours rather than 'us' being punished by an AI for innocence. Riot please, i beg you....

How Do You Meta11/27/2014, 10:36:01 AM2 votes

https://forums.oneplus.net/attachments/year2080-still-waiting-jpg.126923/

Riyshn11/25/2014, 6:45:36 AM1 votes

leaving 10 games in a row will still flag your account even if you had a perfect history of no leaving. If you leave in just a few games, you might still get a light 5 minute low priority queue penalty (which is light, and something we're OK with).

So am I reading this right as Riot reversing their stance (at least partially) on Prisoner's Island situations?

Edit: quoted the wrong part of the post

Colgate Gator11/25/2014, 5:46:57 PM1 votes

So, as usual, people who know they are guilty come out acting like innocent.

Man, this reminds me of the old forums with the Lyte smiting. Good times.