Fix Match-Making

Ada Wong·4/24/2015, 11:48:29 AM·1 votes·370 views
How Riot is using artificial intelligence to ban toxic League of Legends players

Finally found a post on the internet where Riot has admit to using an automated system, however the system clearly isn't perfect and has serious issues, what the system doesn't address is all the (False Reports filed) by toxic players themselves, and I found this after getting a restriction after 5 toxic games in a row this morning, but lets post what the system does not fix.

. The system is not perfect it makes mistakes . The system does not deal with false reports aka players asking others to report . The system works off Report ratio's not actually investigated by Riot Staff . The system doesn't solve match making problems players who do not communicate in champion select.

Having identified this negative behavior, players are now warned or banned not within weeks – but minutes or hours of their negative behavior. And they’re given detailed reports about what was said – and why that behavior is unacceptable.

. The system does not actually tell a user why they get a restriction or punishment, or provide text of the actual toxicity, but rather just an automated reason that you are reported, most of the time I get an automated warning its a report for (Verbal Abuse) but yet there has been nothing verbally abusive said in chat just a bunch of toxic players yelling to report for a game going bad after not talking in champion select, or refusing to pay attention to chat.

The reason I know the system makes mistakes after many warnings, is because even in games where I used no text there was still a (Verbal Abuse) behavior warning after some games with players telling me they were going to report, and even in games where there is no offensive toxicity.


What needs to be done to improve League Experience.

1.) Role Selection for ranked talked about by Lyte on reddit. (My personal biggest problem in any Draft Mode.)

http://www.reddit.com/r/leagueoflegends/comments/2smys1/riot_does_reporting_for_intentional_feeding/

http://www.reddit.com/user/RiotLyte

https://www.youtube.com/watch?v=2iW5DByS3jw

2.) Possibly bans where each player could ban a champion, or a vote ban system works just as well for solo draft it would improve team play not a big issue just a idea I like.

3.) A Report option in champion select, possibly working along side a vote kick option for players who do not talk at all and just instantly lock things, one of my toxic games I had a Fiora instantly lock and go bottom lane as a support, but they had no idea what they were doing and then got mad when I did super bad. (Not saying it can't work it can, but not with my champion, and not when the player was doing bad itself.)

Please improve the match-making experience I don't like the game of worry if I click the solo button if 4 other players are going to be toxic, or if the game is going to be non toxic, the worst part is not being able to dodge games with toxic players because of the high 45 minute cool-down timer 30+ Minute restriction on second dodge, and loss of LP / Promo is high penalty to pay just for leaving a game because you encounter toxicity at champion select, has Riot taken the time to think that toxicity in games could be a lot less if players could avoid it by pre-game reports, or being allowed to leave the game before it starts abusers of just joining and leaving games would be punished.

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