Riot removes a match rather than own up to mistakes

The servers did a weird thing on Nov 23rd and many people did not get credit for a match that completed fine. The match showed up on the website but not in client. This affected hundreds if not thousands of people.

Here is Riot in its true form. When I emailed support to show them this, they asked for r3d logs. I used the website to find the right timestamp for the match in question so that I could find the right r3d log. This means it was on the website just fine. Once I sent in the logs rather than own up to their mistake they removed the match from the website and said it is not in their records.

I somewhat understand them not being able to adjust LP for the winning/losing teams, but removing it from their records completely to cover their tracks is BAD FORM. How can this company attempt to be a professional esport when they can not fix thier mistakes. When a referee makes a mistake in a professional sport, a replay is called for, video is reviewed, and the mistake is then corrected and proper points awarded.

The proper way to have handled this would have been for them to adjust on the website and add the match back into the client, and change the result to loss prevented (since it did not give or take away anyones LP anyway). Again I understand them not being able to award LP due to an error, as this could easily lead to abuse. The way they handled this however just makes me give up hope.