The Best Response to a Ticket I've Had

DoomBot Shelby·3/5/2015, 9:22:47 AM·188 votes·7,914 views

I was already playing League for quite a few months and decided it was about time I got some of the champions you can get for free (Alistar via YouTube subscription, Garen by following on Twitter, and Tristana by following on Facebook). I didn't write much in my support ticket other than something along the lines of "hey, nothing happened. What should I do?" The response I got absolutely made my day.

50 Comments

IcyPepper3/5/2015, 9:24:01 AM128 votes

Now that's what I call player support.

Frankley Karles3/5/2015, 3:33:56 PM39 votes

I remember contacting Support about RP compensation for a champ (Renekton I think) I bought just before their sale was announced. The Rioteer that responded was named "Prophet of the Void" and role-played Malzahar as he guarenteed that the difference would be compenated.

God, I love how much fun Player Support has with their work.

Xx420n0sc0p3sxX3/5/2015, 2:54:36 PM21 votes

When I had a problem with it, it was really good too:

Hi there,

Thanks for subscribing to our YouTube channel. I am sorry that you encountered an error trying to unlock the chains of Alistar and his skin.

I was able to locate the beast and it seems that he has broken the chains of his shackles and I told him that you wish to employ his services in the battle on the Rift. He and his unchained skin should be in your inventory by now.

Oh, here's something interesting that might assist you trample your enemies using Alistar.

http://www.mobafire.com/league-of-legends/toplist/top-10-alistar-guides http://www.solomid.net/guide?champ=alistar

Enjoy trampling your opponents on the Rift. Please let me know if you need further assistance.

Civil Dawn3/5/2015, 2:42:28 PM19 votes

Somebody give him a raise.

Duffkitty3/5/2015, 5:13:52 PM10 votes

All I got was

Hey Summoner,

Sorry for the trouble you had getting the skin. I’ve added Alistar and Unchained Alistar to your account.

Enjoy the skin, and let me know if you need anything else!

Oh well, they were still nice and I have Alistair.

RazorTS3/5/2015, 11:44:36 AM10 votes

Mister Jickoy seems to be awesome person.

Eleshakai3/5/2015, 1:49:05 PM9 votes

Every time I've had to contact Player Support since the second time I started playing LoL(back a few years now), I've gotten good responses - not always quite that indepth, but in that same vein.

But that might be the best I've seen. Good job Jickoy. :)

U4fyn2vZzW3/5/2015, 3:08:56 PM6 votes

What a bro response lol

ThatAutofillSupp3/6/2015, 2:20:36 AM5 votes

heres mine

Wasn't that funny but glad rito player support isn't all serious and business-y :3

gr8job3/5/2015, 8:25:45 PM4 votes

Hell yeah. Riot gets a lot of crap, but their CS has always been top-notch. I was in contact with someone for a while about a major issue that began occurring in the Zyra patch for me. Well... uh... it still hasn't been solved and forum discussion about it seems to pop up every now and then with no resolution. Regardless, the representative I corresponded with was very thorough and professional and seemed to be doing all he could. I have to give them a break and assume it's a pretty complicated issue. I found a surefire work-around, anyway. :)

b1TLHaKERl3/5/2015, 11:45:52 AM4 votes

There's about 100 of those guys working at Blizzard, glad Riot finally got 1.

sir d wreck3/5/2015, 7:32:48 PM4 votes

Nice, this gives me hope. I spent time and drew a Shaco charcoal drawing for 15RP for an Ascension boost, I can't complain too much because a Rioter from support did give me the RP, but didn't make a single comment on my picture. I'm glad I got RP for drawing a picture, but the extra touch of the Rioter actually making a comment about the picture really bummed me out a bit.

EMOFRATPARTY3/6/2015, 2:26:23 AM3 votes

Upvoted once for the awesome post and response.

Upvoted again for not being a post unjustly complaining about Champion balance.

A Squid Now3/5/2015, 9:58:59 PM3 votes

Totally fake. I can tell because it wasn't a generic copy/pasted response.

Mysticman893/5/2015, 7:17:47 PM2 votes

My own adventures with player support unlocking that skin for me featured a number of puns pertaining to getting the cow out of the barn and grabbing the bull by the horns and so forth. I approve.

Chaotic Reks3/6/2015, 6:05:27 PM2 votes

BUT YOU STILL CAN'T MILK THESE

slippykitten3/5/2015, 9:37:36 PM2 votes

+1 for being the only person I've ever heard get an actual response to their question at all.

Dargent3/6/2015, 3:56:30 AM1 votes

anyone else notice its from 0ctober 9, 2014?

Monstar Energy3/6/2015, 5:27:23 AM1 votes

it's nice to see them treating SOMEBODY like a human being...

A Hug3/6/2015, 6:49:33 AM1 votes

this warms my heart

Quort3/6/2015, 1:57:19 PM1 votes

I enjoyed the pun! :')

Commando Yi3/6/2015, 2:55:46 PM1 votes

what a well personalized response

all i ever get is automated replies

ImHerVoice3/6/2015, 4:36:55 PM1 votes

I've sent in many tickets over the years and riot has always treated me very nicely Back when I was a toxic little shitter in game I remember getting one of my perm banned accounts unlocked with this very account I'm typing to you on now. Made it to level 20 without a single report even had an honor badge for friendly. =]

The trick to being positive is to take your negative and use it on a single player game Then go ahead and play a multiplayer game. or just play a multiplayer game with zero way to communicate then you can rage at yourself all day and no one can hear it. When I was younger used to pour many hours into SC:broodwar the custom maps and halo 1/2(for the first xbox ofc)... Sometimes I'd get tilted so what did i do? Went and player ff12/Morrowind/Mario kart 64/Mario for the n64 or super marios for the super nintendo even if I had beaten them. It was calming. I wish I had a better computer, I'd try to the zodiac edition to ff12 with the classes etc.

ThatAutofillSupp3/7/2015, 1:23:40 PM1 votes

Plot twist: all of player support are phreak clones

KlNG ACE3/5/2015, 7:26:36 PM1 votes

wow....... just.... wow

Art Of Solo Q3/5/2015, 8:01:09 PM1 votes

+100 Respect Points To Rito

WeFlyNoLie3/5/2015, 9:04:35 PM1 votes

Fantastic!

warpenguin5553/5/2015, 11:53:15 PM1 votes

cool

Next3/5/2015, 7:00:16 PM1 votes

well that was interesting