@RiotLyte objectivity request

Am I really that awful and toxic of a player that I deserve a permaban after 5 years? I don't know anyone who thinks I deserve a ban considering the amount of abuse I would receive in every game I played. I can understand permanently taking my chat away since after playing 5000 + games where every 50 games~ of being abused in a row I snapped back at trolls and flamers but I have never intentionally fed or afked in 5 years.

I really did try my best to stop responding to other players and a lot of people said I improved greatly but I can't imagine I'm the type of player you intend to remove from the game forever. It seems crazy to me that my permaban was reviewed for a total of 5 minutes before I received it when I have played for 5 years. I submitted a ticket asking how many people and for how long does a permaban get reviewed for? I also asked if my account could be reconsidered for review after a 1 month time period and it was marked as solved and i never received a response. I'm not saying I'm innocent I clearly broke the rules by responding to players who troll and flame but the rules were not enforced on this level for over 4 years and only recently(past 4 months or so) has there been a noticeable reduction in abusive and trolly players.

Is there any chance of my account being reconsidered for review or am I really that awful that riot decided I can't reform and don't deserve to play?