Chat Restriction Curiosity
So, I'll be completely honest here: I recently got slapped with a 5-game chat restriction, and I'm pretty sure I know why (I play Teemo a bit more than is probably healthy, and I find it incredibly amusing to taunt people when they get frustrated; dick move, I know). In any event, while I've never considered myself to be your typical toxic player, I was apparently flagged and set up for a chat restriction. Let me get one thing straight before people go off:
I'm not disputing the chat restriction. It's minor, I know what I did wrong, and in retrospect, I probably should have seen this coming. I'm not gonna bust anyone's balls and rage about logs, but I am somewhat curious about the Chat Restriction process in general.
While reviewing threads trying to confirm my suspicions about what led to this, I realized there was very little information about how you were initially flagged for a chat restriction, what level of human oversight there was, and how it functioned in conjunction with the Tribunal system itself. I imagine they are probably data-mining chat logs in order to pull data, and then at some point a human employee busts out the chat banhammer, but I have to admit, I don't feel like that's much to go on, or even enough, really. And while I realize that I don't really have the authority to say what is or isn't enough when it comes to punishing players, I still think a degree of transparency would be nice.
I mean, given that we're already encouraging individuals to pair a legitimate email address to the account, chances are if you send a more in-depth report on the events leading up to the chat restriction, they'll get it. And, really, in the case of minor offenses distributed over a more lengthy period of time, it might help people understand what specific behaviors are getting them in trouble and provide encouragement for them to stop. Also, while I'm not asking for a list of buzzwords that will get you flagged (that would probably compromise the integrity of the system itself) I really do think a publicly available breakdown of what practices will get you flagged and how they are weighted would be fantastic, if only to deter people from doing those things in the first place.
TL;DR: Some transparency about the process and a degree of follow-up regarding specifics would improve the system greatly, in my opinion.