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[OPINION] RIOT should consider placing Behavior Monitors in games

CrazyBear1987·12/13/2016, 10:24:06 AM·2 votes·430 views

Hi there.

What do you mean by "Behavior Monitors" ? What i mean is, RIOT should get League staff/employee's to play the game in normals/ranked incognito etc and monitor player behavior first hand.

Right now, I feel Toxic players are just not scared of RIOT or don't care about the summoners code. They abuse the current system with "troll and hide" tactics, using Burn accounts they level up and troll until they get banned, and then the cycle repeats. The process is too slow.

A Behavior Monitor would join a game, and play it naturally from start to finish. These are not pros by any means, more casual players, and they would be able to instantly react to inappropriate player behaviors.

Trolling in the Lobby? the Behavior Monitor can red flag these player's and Dodge out of the game without penalty, and instantly punish those players. Other would be replaced into a new lobby. They would of course have access to both chats to monitor.

Abuse/Harassment in game? Intentional feeding or AFK? the Behavior Monitor can offer a "rematch" or "remake" to the other players for a better more properly played game. The trolls would be kicked out of game, instantly punished, and the other players would get placed into a new queue.

Unsportsmanlike behaviors post game (i.e ""GG EZ SCUBS" "GIT GUD" etc) - Behavior Monitors can remove player rewards for the game and give them appropriate warnings and punishments.

To be fair, there won't be enough Behavior monitor's to check every game, and reporting would still be used, but after some time, Toxic players should assume that there is a chance a monitor is in game, checking on them and be less likely to play or troll, in fear of instantly punished.

Even something like ip BOT farmer/users can be monitored this way.

You wouldn't know who these Behavior monitor were, they would be given accounts that look normal. They can't reveal themselves to players, can't join clans or clubs.

Even consider they can save those accounts that crash post game or have connectivity problems and get Leave Buster.

4 Comments

LordofEntropy12/13/2016, 10:43:52 AM1 votes

While I get what you're saying, and I wouldn't be surprised if there are indeed Rioters lurking in games from time to time. I'm not sure you're considering how futile this idea is.

These are very generous numbers just for demonstration, in reality they're far greater in scope.

If you take Riot's recent claim of 100 million unique players in a month. Let's say each of those players play only 1 game (again being very very generous and conservative). 10 players on SR, that's 10 million games in a month. We'll go with 30 days in a month, giving us 333,000 games per day. If average game time is let's say 30 minutes. With 8 hour shifts, each Rioter could watch 16 games. Even with 500 employees dedicated solely to playing/watching games on a daily basis, you would get like 2.5% of games.

Now the reality is, no way Riot is going to have that many employees watching games. Also I am being extremely generous with those numbers, there a good deal more than 10 million games a month since a good chunk of those 100 million are playing multiple games (even though there are repeated match ups between those players).

LordofEntropy12/13/2016, 11:04:23 AM1 votes

Indeed, but I think that the numbers are so great that their resources are spent better elsewhere as they would be more efficient. Instead of having even 10 employees randomly check in on like 0.000125% (that's barely a 1000th of one percent) of games which at those numbers they are unlikely to encounter much of the bad stuff. It's better to spend those resources on the automated reporting and support staff to handle the reporting/support ticket system, since the players are in every game and can report bad behavior. As well as spending resources on other things like sandbox mode and the like.