Lyte responded, so can we stop complaining about feeders/afk'ers over flamers?
See Lyte ask.fm roundup here: http://www.surrenderat20.net/2015/09/red-post-collection-few-teams-at-riot.html
A couple quotes:
Player: Why is Toxicity such a High Priority, but things like Sandbox, DDOS, Drop Hacking, Solo Queue Trolling, etc are not being implemented. Why are people allowed to Troll in Champion Select, or AFK in a game without consequences, but telling someone to stop getting caught is considered Toxic?
Lyte: We're doing quite a few things to address those other issues actually.
- There's a team that works continuously on better protection against DDOS/drophacking.
- We (the Player Behavior Team) are working on Team Builder Draft, which is a new champion select experience that solves a lot of the Champ Select problems you see today in Ranked Queues.
- We launched the LeaverBuster system earlier this year, which dropped leavers/AFKs by 19-34% (depending on server) in Level 30 games.
Player: Why do you feel verbal toxicity is such a massive issue to tackle? I feel you should be trying to deal with people trolling ingame and choosing to ruin games rather than people that just type angrily on the internet. Thats just my stance on this matter. Gameplay toxicity is much more impactful.
Lyte: We've mentioned this before, but on average, the majority of players rank verbal toxicity as more impactful than gameplay toxicity. However, there definitely are some players that would rank the opposite, that gameplay toxicity is more impactful than verbal toxicity. At Riot, we believe both are important issues to tackle, which is why you're seeing a lot more systems tackle gameplay toxicity recently such as LeaverBuster (which reduces leavers/AFKs in the game) and the new Intentional Feeding detection which will go live in 5.18.
Player: What is your stance on the statement "Riot places more emphasis on punishing flamers than punishing feeders/trolls'?
Lyte: We've always taken both problems (verbal toxicity and gameplay toxicity) quite seriously. We launched the new Instant Feedback System that addressed verbal toxicity with instant bans after we launched LeaverBuster, which reduced leavers/AFKs dramatically. These two systems targeted different verbal AND gameplay toxicity issues. We've been working on Intentional Feeders in parallel for awhile, but it was a tougher problem to crack because we have to be very, very careful not to ban players who have occasional bad games (or even really awful games). In other words, it's not that we think verbal toxicity is much more important than gameplay toxicity. We just managed to finish research and development of other systems first.
I think that last line is really important for people to realize. And these all seem like reasonable responses to me.
So to everyone who has been complaining about Riot putting more priority into toxicity over afks/feeders, or those who are even trying to justify their toxic behavior because of the existence of trolls and Riot's "neglecting" of the issue, let it be known that not only does Riot view them as equally punishable, but are implementing systems to reduce intentional feeding as soon as the next patch.