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What the Hell!?!? Better PC is getting worse performance

GeneralBrad··4 votes·4,553 views

Ok, I am just wondering if anyone has an answer to my riddle. I have two PC's that I have league loaded onto:

Old/Wife's Gaming Rig: 12GB 1333MHz DDR3 Phenom II 1090T Black Edition 3.4GHz (3.7 turbo) Radeon HD5770

New/My Gaming Rig 24GB 1800MHz DDR3 FX 8350 Black Edition 4.0GHz (4.5 turbo) Radeon R9 380 x2 (crossfire disabled for league)

The issue I'm having, even after a complete system refresh and driver/bios updates for EVERYTHING, is that the new computer is getting fewer frames in general gameplay (~120 vs ~145) and dips to about 65fps in teamfights (old pc stays stable) Both pc's are running settings maxed (dropping settings to minimum on the new pc didn't change anything.)

The new PC is using less than 30% of both CPU and Graphics card while running the game, New PC sits around 60% cpu and 80% GPU.

Does anyone have a clue what the hell is going on? Again, Complete system refresh, complete repair as well as uninstall/reinstall of the game, new drivers, rolled back drivers. several different virus/malware scans, firewalls on, firewalls off, processor affinity/priority, even going through the FPS troubleshoot on the website....nothing makes any difference. I load into the game and briefly see about 360fps then is drops over about a minute to 120fps and crashes low in fights. the game also gets VERY laggy in fights. I've watched the system monitor and there are no usage spikes, no temperature spikes, nothing. no other game on my system is having an issue.

If some kind genius out there has any idea what is going on I would love to fix this problem.

***EDIT

for those hung up on hardware, NONE of my hardware is breaking a sweat and it all running correctly on both PC's, additionally I did try overclocking (no change) and I dropped a Fury x into the system with no difference...other than now the GPU is only running at about 10% usage.

CPU never breaks 30% while gaming, as far as league is concerned there are ZERO hardware bottlenecks.

In terms of software. I have done a COMPLETE system format and reinstall 64bit os. installed Direct x runtime compatibility from Microsoft. there should be no software interactions of any kind messing anything up and there are no programs running in the background. in fact, I can run a video render AND watch streaming video AND watch a twitch channel all while playing league and it won't impact performance from what I am seeing.

Everything was working fine until this latest patch.

35 Comments

TheStiiv2 votes

I didn't read all the comments (too many), so if someone already said what I'm going to say, sorry. I had a problem like this before, my cpu and ram was over 90% when i was playing League. 3 things you can try here, it helped me a lot. First one is to make sure that your power settings are set on 'high preformance' rather than 'save energy' or something like that. Second one is try to disable Windows update, it can download updates in background and slow your pc down. And the third one, which helped me was disabling a 'Superfetch' process. This process took 50% of my cpu, and a 1.1gb of ram. After disabling it, my pc runs everything fine and smooth.

vOmvbrawfU1 votes

Omg. I can't even tell you how frustrated I was because all of a sudden my laptop started playing League horribly. Like, it would drop to 15 fps during fights and just be overall bad. I would drop it to the lowest settings thinking my computer was old, nothing changed. I uninstalled a whole shit ton of things thinking it was slowing my computer down. Nothing. I was getting so pissed because I basically couldn't play the game.

Realized I somehow switched my laptop to power saving mode lol.

TheStiiv1 votes

Yea, that can be really frustrating. Same as my 'Superfetch' problem. Can you imagine my face when i saw that a svchost process realted to Superfetch take 50% of cpu and 1.1 gb of ram when pc is idle, open chrome or something it goes over 70%, it was big pain in the a.. :)

vOmvbrawfU1 votes

Chrome has been running a really high % of my gpu lately. Doesn't say anything about superfetch lol. Just has chrome with high numbers. I don't know. I almost can't even listen to youtube and play League at the same time anymore. I don't know if it's the new client or what.

TheStiiv1 votes

If I remember correctly, you can check if it's Superfetch problem by going to your task manager -> processes -> in the left bottom corner you have 'show processes from all users' -> sort all by name and check if some of the svchost.exe have really big cpu and ram usage. If some does, right click on it and select 'go to service(s)', that will show you what process takes all the cpu and ram.

vOmvbrawfU1 votes

Nope, none of those. I'll occasionally get some weird name Microsoft network with a bunch of numbers that takes up a lot lol.

vOmvbrawfU2 votes

OP, an idea when you make a post like this would be to edit the post if you reply to a comment or something. For example, someone said it could be the power saving mode activated. You should make an edit that says, "Edit: power saving mode not on" so that people reading your post know what has already been said. No offense, but most people don't want to read through all these comments to try and figure out what people have already suggested lol.

GeneralBrad1 votes

{quoted}

OP, an idea when you make a post like this would be to edit the post if you reply to a comment or something. For example, someone said it could be the power saving mode activated. You should make an edit that says, "Edit: power saving mode not on" so that people reading your post know what has already been said. No offense, but most people don't want to read through all these comments to try and figure out what people have already suggested lol.

Good idea, and I would more or less agree (and have updated as of now) however, I have yet to receive a suggestion that seems to come from someone who know's what they are talking about/has bothered to read through the post to see what I have already tried.

linhttn1 votes

First, I am struggling to understand why your ram is not in groupings of 4 or 8. For either PC. You should be running your RAM in dual channel.

If you aren't seeing temperature swings on your processor. I really don't know what to tell you. The only thing I can even think is potentially it is your monitor.

What is the Hz of your monitor? Have you tried to old monitor on the new PC? Also, do you have multiple monitors plugged into the video card?

AthenasVendetta1 votes

{quoted}

First, I am struggling to understand why your ram is not in groupings of 4 or 8. For either PC. You should be running your RAM in dual channel.

If you aren't seeing temperature swings on your processor. I really don't know what to tell you. The only thing I can even think is potentially it is your monitor.

What is the Hz of your monitor? Have you tried to old monitor on the new PC? Also, do you have multiple monitors plugged into the video card?

The monitor won't really matter. You can push some that only have a refresh rate of 60hz to well beyond that. The problem remains inside the computer not the monitor. Clarity could be affected by both the monitor and cable.

If he was bottle necking the system, you would see it on the ram, and cpu not the gpu...

linhttn1 votes

The monitor can play a big part. If he is running on a TV ( like I am ) - He may have to manually set his Hz in his graphics settings. ( I had to do this on my 4k TV. I could not get to 120Hz without setting it manually ... TV would always default to 30Hz. )

And given that system, there is no way League should be bottle necking.

As for 24GB's of RAM being unnecessary .... I am running 32GB rights now. And I have actually put over 20GB + of them in use at one time playing a boxed game.

AthenasVendetta1 votes

{quoted}

The monitor can play a big part. If he is running on a TV ( like I am ) - He may have to manually set his Hz in his graphics settings. ( I had to do this on my 4k TV. I could not get to 120Hz without setting it manually ... TV would always default to 30Hz. )

And given that system, there is no way League should be bottle necking.

As for 24GB's of RAM being unnecessary .... I am running 32GB rights now. And I have actually put over 20GB + of them in use at one time playing a boxed game.

o.O

You might need to go through your computer. I have 24gbs but I hardly ever top 8gbs... that is running league and WOWS.

Again the refresh rate of the monitor plays no part on the FPS. I will put it this way I can run the game without the monitor and still have the same problem. Can the monitor effect the computer? Yes. In the way, he is having problems? No.

He is reaching a max of 360 fps and dropping lower... He isn't referencing ping. So I can rule that out. Even if I put a monitor on there that limited everything down to 60hz or 120hz his problem is he is falling well below that.

Do I think his two Radeons are working? Yes.

The most likely thing is that they are not the one running the program. I would simply just disable the integrated graphics and watch what happens.

linhttn1 votes

{quoted}

o.O

You might need to go through your computer. I have 24gbs but I hardly ever top 8gbs... that is running league and WOWS.

Again the refresh rate of the monitor plays no part on the FPS. I will put it this way I can run the game without the monitor and still have the same problem. Can the monitor effect the computer? Yes. In the way, he is having problems? No.

He is reaching a max of 360 fps and dropping lower... He isn't referencing ping. So I can rule that out. Even if I put a monitor on there that limited everything down to 60hz or 120hz his problem is he is falling well below that.

Do I think his two Radeons are working? Yes.

The most likely thing is that they are not the one running the program. I would simply just disable the integrated graphics and watch what happens.

I agree he is probably running off the integrated graphics. - As for the high RAM usage. Think about Playing WoW - but now boxing it. IE playing 10 + WoW accounts on 1 PC. This is where higher RAM helps. When you are boxing a program / video game multiple times.

GeneralBrad2 votes

No integrated graphics.

AthenasVendetta1 votes

{quoted}

No integrated graphics.

All computers have them. Even mini or micro boards.

GeneralBrad1 votes

this just isn't true....when was the last time you looked at computer hardware?

AthenasVendetta1 votes

{quoted}

this just isn't true....when was the last time you looked at computer hardware?

That is a weird mobo. Most come with them. Whether commercial or consumer.

*1: When running dual graphics cards, be sure to insert the card in the first and third PCIex16 slot to get the best performance.

A note on the board.

Also boards are made to quickly for me to care about everyone that is made. I follow brands and model/series I like and ones I work with.

GeneralBrad1 votes

{quoted}

That is a weird mobo. Most come with them. Whether commercial or consumer.

*1: When running dual graphics cards, be sure to insert the card in the first and third PCIex16 slot to get the best performance.

A note on the board.

Also boards are made to quickly for me to care about everyone that is made. I follow brands and model/series I like and ones I work with.

Actually most motherboards for scratch builds come without integrated graphics (at least ATX), so my board isn't weird at all, the other build doesn't have integrated graphics either.

Also I am well aware of how to install graphic cards, additionally the dual graphics card setup doesn't matter because I have the second one disabled for League and the other games that don't support it.

League is the ONLY game having any issues

All of my hardware is functioning correctly.

something else is going on.

GeneralBrad2 votes

ummmm, look over my ram amounts and do your math again....

Monitor would have no effect 144HZ on the new one 60Hz on the other, no vsync turned on either one.

linhttn1 votes

{quoted}

ummmm, look over my ram amounts and do your math again....

Monitor would have no effect 144HZ on the new one 60Hz on the other, no vsync turned on either one.

How can you dual channel 24GB's? assuming you have 4 slots .... 4x4 = 16 .... 8x4 = 32. How do you make 24 while using EVEN ram amounts that are the same speed? Unless you have 6 RAM slots? 6x4=24. -

So if your new monitor is a 144Hz - The frames are not topping out on the monitor side.

GeneralBrad1 votes

{quoted}

How can you dual channel 24GB's? assuming you have 4 slots .... 4x4 = 16 .... 8x4 = 32. How do you make 24 while using EVEN ram amounts that are the same speed? Unless you have 6 RAM slots? 6x4=24. -

So if your new monitor is a 144Hz - The frames are not topping out on the monitor side.

The number of sticks that you can run in dual channel, triple channel, quad channel, etc. depends on your motherboards functionality, all 3 of my 8gb sticks are running dual channel mode.

AthenasVendetta1 votes

{quoted}

ummmm, look over my ram amounts and do your math again....

Monitor would have no effect 144HZ on the new one 60Hz on the other, no vsync turned on either one.

I mean I am troubleshooting in the blind. but My best guess is that the cards although 'running' are not the primary card. other suggestions would be to run over the shot again.

OSI model 1 down.

Are you sure its plugged into the correct port? I mean as dumb as it sounds it is rather common. (and not the worst I have heard) Check the cables, a short can cause massive problems. Try switching the HDMI out. (for my girl I went from unshield to shield and cleared up the quality of the picture) Make sure that the cards are in the correct slots. and not a x8 or lower. typically they need x16 through x32 PCI. Make sure that they are firmly mounted. ensure all drivers and software is working. Check your device manager. try disabling the integrated graphics.(note: this will effect your system if your cards ever die) Or melt... its cooler that way though.

Done all that?

very carefully visually inspect the card for outstanding defects and flaws. Check for burn marks, dark spots, too much solder etc... ie: flaws in general.

If all this fails contact the maker and they will have a more in depth troubleshooting guide.

Again sorry, but I am shooting in the dark here.

AthenasVendetta1 votes

24 gbs of ram is just unnecessary. lol

Sounds like you are still running the computer on the intregrated graphics card. I mean i wouldn't see a problem with having crossfire on or off. I just think you are not using those cards.

GeneralBrad1 votes

No integrated graphics in the system. it's all on the card and only using 30% of one card (corssfire is disabled for league)

AthenasVendetta1 votes

{quoted}

No integrated graphics in the system. it's all on the card and only using 30% of one card (corssfire is disabled for league)

What mobo you using? and I am assuming you checked the device manager?

GeneralBrad1 votes

Asus Sabertooth 990FX 2.0

UsiTsukino1 votes

Hey guy !! :D I post here to tell you, I had almost the same problem you're having (probably). You can find my problem in this link (compare your problem to mine): http://boards.na.leagueoflegends.com/en/c/gameplay-balance/AbtUXZAg-wut-what-happened-in-my-last-game- but it was FPS related.

I fixed it by downloading the new client (the beta one) in the new laptop. And I didn't want to play in the Beta Client until Riot release it officially. =\

The FPS problem I had was in the old client, and I found it strange, because, c'mon, is the old-client.

Now, my new pc runs the Beta-Client (in-game) fine. But I hate the fact that sometimes, when I'm closing the "Friends" tabs and that, the new clients freeze for about 1 minute. And that's annoying .__.!!!

GeneralBrad1 votes

I like the thought, but my issue seems to be different.

zaphos1 votes

Apparently people who don't know anything about hardware feel the need to blame it for every problem...and...monitor causing problem...seriously?....

at any rate it sounds more like driver/directx9 compatibility issues, it's a game specific software issue of some kind, obviously not an easy one to track down based on what has already been done. you say you updated all your drivers, did you roll back your gpu driver by any chance and see if that works?

GeneralBrad1 votes

{quoted}

Apparently people who don't know anything about hardware feel the need to blame it for every problem...and...monitor causing problem...seriously?....

at any rate it sounds more like driver/directx9 compatibility issues, it's a game specific software issue of some kind, obviously not an easy one to track down based on what has already been done. you say you updated all your drivers, did you roll back your gpu driver by any chance and see if that works?

Yes all drives updated/rolled back with no change, I just installed the direct x end user runtimes from microsoft, gonna see if that fixes anything.

GeneralBrad1 votes

{quoted}

Yes all drives updated/rolled back with no change, I just installed the direct x end user runtimes from microsoft, gonna see if that fixes anything.

No change, still stumped.

AthenasVendetta1 votes

{quoted}

No change, still stumped.

Did you re-install the game? The newer client is rather buggy. Also call Radeon they have technicians...

GeneralBrad1 votes

Did you even read the OP or are you just commenting to feel smart?

Zaryelle1 votes

Since everyone has already mentioned things I was thinking, make sure Windows is 64 bit. I haven't used 32 bit in a while but I'm guessing it would run LoL a little worse.

If you cannot find a solution, uninstall LoL then delete all the temp files associated in your Users and Program Files folders. Make sure every trace of it is gone then reinstall. If that does not help, try creating a new account on your computer. These are just some last try suggestions as everyone else has already suggested the common stuff.

If you also have extra OS images laying around, you might want to try a different image just to see if it works. It's rare but I have had some issues before with certain programs that only happened on one OS, while working completely fine on the other OS (with same hardware).

One example is one of my first gaming computers would not update WoW patches from the client I always had to manually update them and couldn't figure out why, tried reinstalling WoW client, no driver issues or anything., nothing worked, reinstalled the original image and still wouldn't work, but then after a new different OS it works fine..

GeneralBrad1 votes

{quoted}

Since everyone has already mentioned things I was thinking, make sure Windows is 64 bit. I haven't used 32 bit in a while but I'm guessing it would run LoL a little worse.

If you cannot find a solution, uninstall LoL then delete all the temp files associated in your Users and Program Files folders. Make sure every trace of it is gone then reinstall. If that does not help, try creating a new account on your computer. These are just some last try suggestions as everyone else has already suggested the common stuff.

If you also have extra OS images laying around, you might want to try a different image just to see if it works. It's rare but I have had some issues before with certain programs that only happened on one OS, while working completely fine on the other OS (with same hardware).

One example is one of my first gaming computers would not update WoW patches from the client I always had to manually update them and couldn't figure out why, tried reinstalling WoW client, no driver issues or anything., nothing worked, reinstalled the original image and still wouldn't work, but then after a new different OS it works fine..

both computers are running the same image 64bit windows home premium, full system refresh has been done including a complete format of my ssd and reinstall of windows from scratch. no change.

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