Dolores Umbridge from harry potter is the best way to describe what Riot is doing to it's League Of Legends community. She forces you to agree with her that you should be punished even though you know you are telling the truth.
Player: I didn't mean to leave/afk it was a crash/power outage/emergency/etc.
Riot: preposterous, you left/afked, you can't blame it on something else, our new leaverbuster system recorded it.
Riot: Player you will write "I must not leave/afk games"
Player: How many times?
Riot: As long as it takes to sink in.
https://www.youtube.com/watch?v=pXoCg_q1YEU
The leaverbuster system is archaic in thinking punishment will solve player's being unhappy about leaver's/afk's ruining their games. "Assigning blame and seeking punishment as a means to encourage change won't ever solve problems." Punishing player's after they leave/afk doesn't solve the problem of having a leaver/afk on a player's team in a match for 20mins until the surrender vote is allowed. Not being able to get a new match up of players to replace that afk/leaver immediately is the problem. It's the source of player's complaining about AFKs and leavers. The leaverbuster system can't detect grieffer's that farm exp, letting the other team win and it can't stop leaver's/afks from happening intentionally or not intentionally.
Intentional leaver's are determined to grief their own team or are determined to avoid a game they think is impossible to enjoy. They will do whatever it takes to avoid the system and get out of the game as quickly as possible which is letting the other side win while farming exp now.
None intentional leaver's/afk's are regular folks that don't mean to harm their fellow player's on purpose but can't avoid doing so because of a unforeseen problem or bad service. No form of encouragement can make a player not disconnect or go afk from a unforeseen cause. The system is insulting these player's.
Player's who want to play Riot's game but know they have problems getting a match working range from people testing whether they have fixed the issue from reading a support ticket, and whether they just want to play even though they might have a problem.
If the player testing whether their fix didn't work has the problem again leaverbuster add's strikes to their account every time they fail to fix that problem. How does that encourage trying to fix it when the next time they attempt to do so may not have been the right fix for the problem?
The player that play's anyway with the likely chance of having a problem has those strikes and will likely stop trying to play the game entirely.
My new system idea will solve the main problem making the leaverbuster system obsolete. It's called the Rematch System.
It will automatically put the nine other player's who didn't disconnect into the matchmaker when a player disconnects with in 10mins of the start of the match. No game currency will be given out and it will not count towards any special bought items from the store within those 10mins of the start of the match.
Surrender vote will be available after that 10mins. 3 yes and 2 no will surrender the match. No votes will not matter.
There will be a player AFK vote system available. When the player's on the team reach a majority of votes the player within question of being afk will receive a notice that if not answered within 3 mins will prove that they are afk. If proven before 10 mins of the start of the game is up they will auto rematch except for the afk. No game currency will be given out and it will not count towards any special bought items from the store within those 10mins of the start of the match. This notice will use a random set of images with letter's or number's that the player has to find and input it into the notice in order to be cleared of being suspected of being afk. The notice will first show up as a none intrusive to gameplay, big long icon stating the player is suspected of being AFK above the player's champions interface. One's clicked will open a window within the game allowing them to clear it