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A suggestion for feedback threads made in GD.

Holy Malevolence·4/5/2014, 2:50:17 AM·1 votes·388 views

I'm not sure how much control Riot has over forum tools, but I've got a thought as to how you could get more value out of a Riot made feedback polling thread.

Which would be one half a demonstration that Riot's hearing things, and one half an easier way to give feedback.

What if, whenever you make a thread like the Skarner or Rengar follow through thread, you created it in another forum first. Have nine placeholder posts to fill the first page. Leave them blank to begin with, then ask the public what they think.

As you get valid responses, you reset the upvote/downvote counter on one of the placeholders, paraphrase the most common complaint, and provide a number of quotes to people within the thread who make the complaint. Allow everyone to read the problem and vote on it. If they feel your paraphrasing doesn't adequately describe the problem, they could downvote, and if they agree with your paraphrasing and the problem they could upvote. No real response needed, just a demonstration that you understand what people are saying.

I figure this would allow you to see what problems people have with any given change, how many people have that problem, and it could well give the general populous confidence that you're listening to what they're saying.

2 Comments

NeutralBase4/5/2014, 11:00:54 PM1 votes

This idea sounds like a good idea. And it also sounds very similar to the Community Beta:

  1. Ask the public to create posts on what they think.
  2. Let them upvote and downvote posts made by other members of the public.
  3. The most upvoted post probably best represents community opinion.

I think that with your idea, the official Riot posts would sound robotic. They would no longer be replying to individual posts, but instead just be a high-level summary of what people had already said. There are some cases where it's beneficial for a Rioter to rephrase what they feel the current opinion is, and then post it to see if people agree, but there's no need to enforce a system for this.

Ornan4/5/2014, 11:04:08 PM1 votes

Why not just host the polls on the launcher or somewhere pre-game instead? That way you'll be able to collect the attention (not necessarily the opinions, not everyone will vote) of anyone who plays the game?