Boards›Live Incident Breakdown

The Good, The Bad, and the League: 8/8 - 8/21

RiotRiot Morgageddon·8/23/2019, 11:05:34 PM·5 votes·89,648 views

Your semi-weekly dose of server problem-os, NA League news, and other!

Summer Finals is this weekend, Hextech champions have been added to TFT, we’re closing in on Worlds! Also, sorry for the posting delay, currently helping with LCS finals in Detroit.

Follow-Ups:

  • Mac voice still not working properly Bug assigned to a specialist. (Core bug is still being worked on, will be reaching out next week for updates).

Ongoing

  • ** None **

**Server Stuff: **

  • ** Friendlists not showing up in Client (8/19, ~45 minutes)** A change management update increased the number of database connections for chat within the client. However, the increase also caused player chatlists to fail to load. Engineers briefly made a change to the new connections, which fixed the problem once players relogged.

  • Elevated Platform Reconnects(8/16, ~2 hours) Automated monitoring notices a drop in game starts and platform reconnects. NOC alerts Riot teams and investigation starts looking at what changes were made or other reasons for the spikes. Engineers eventually find that a single memory chip on a board in a server in a room at a datacenter (wow, much specific) was throwing incorrect data and causing the problems. A full reboot of that board and start sequence fixes the issue and causes reconnect levels to fall back to normal levels.

  • TFT board skins failing to load(8/14, ~13 hours) New boards earnable via the first battlepass mission start are unable to be equipped and loaded. Store team investigates, and finds that the store catalogue doesn’t have the new boards enabled. Content teams enable the boards in the store, and players are able to redeem and activate their boards properly.

**Game Stuff: **

  • Issues with emotes and little legends(8/2, ~26 minutes) Automated alerts notify the NOC that issues are cropping up with recently purchased emotes and little legends not available for use. Before teams start a deep-dive investigation, the alerts cease and levels return to normal.

Morgageddon

(Sorry about the delay, but here it is!)

37 Comments

Sentrık8/25/2019, 12:03:01 AM4 votes

Can you also address the immense Ping increase?

Lakisses8/25/2019, 3:29:13 AM2 votes

Idk what this is, but can yall add some more black, brown, mixed champs, or some with curly hair??? Yall I cant wait for the next champ because my girl look like she had dreadlocks 😂😩😩💁‍♀️💁‍♀️

Accenix8/25/2019, 7:33:48 AM1 votes

Or the random shifting character models that will make you randomly hover somewhere about a meter away, even with morg and lux snares. This has made so many issues with me.

Gall8/25/2019, 8:06:25 PM1 votes

When I'm playing I tend to lose more than I would like to. Thoughts?

Sh1nji8/25/2019, 8:59:07 PM1 votes

Better Ping for west coast when?

Or are NA Servers mostly for Midwest/East coasts only?

Playing with 75 ping for years and more to come.

Cosmochris8/25/2019, 10:13:42 PM1 votes

Thoughts on balancing the game? I understand that Riot said they had no intention of balancing the game to make champions more "memorable", but with the increasing number of gameplay unsatisfaction is there going to be balancing?

Mmerci8/28/2019, 3:39:08 PM1 votes

Now on TR server anyone cant play games - First Lagging after play bottom, even u click thats u are ready, it will like ur miss(not ready) and stack in instant time(like u have 10 both get ready and it's waiting time) Sadly, lagging is way more and more faster(was stacking in 20% chance at loading screen, now quicker - even after play bottom) All ranked games turn off yet, there are only Kapalı and Siralı(normal, draft) and even...unplayble, cause no one can do 10 ready to the game(Stacking or miss)

Teemo 0n Bush8/31/2019, 6:26:17 PM1 votes

Can you guys dont change Garen? I really like Garen now I just bought God-King for my little Gaga*[cass-cry]*

BuKAoO9/4/2019, 2:48:29 PM1 votes

Hey when will urf be hitting live servers?

idOLph kObe4life9/23/2019, 5:54:42 PM1 votes

My first time to leave a comment here. When we report players does it work? Do they get something like punish? My last game like totally we won the game then someone just decided to troll. Im hating league right now. I report and i dont get nothing in return?