16 days no response on ticket???

MBT·3/2/2020, 5:11:43 PM·1 votes·1,918 views

Great support, great game. 16 days no one has took their 3 minutes to read about the issue i have experienced. Which i find extremely frustrating. This is really getting frustrating.

3 Comments

jtkitten3/2/2020, 7:01:50 PM2 votes

I am in the same boat right now. I think there needs to be more attention on how poorly riot support is at the moment. I am sure they were better in the past but right now it is all copy and paste templates and ghosting.

hyperion31823/2/2020, 7:51:16 PM1 votes

What category did you choose? What is the topic and the language? Data request tickets are automated and take 30 days exactly.

MBT3/3/2020, 9:04:30 PM1 votes

Hello Hyperion, i have selected English and the reason is Account Recovery, as i have mentioned a local food name from Bulgaria (we write in cyliric) so the automated system or the reviewers (not quite sure) has decided that it is an abuse, which i find extremely controversial as i am loosing a lot of benefits as well getting a ban for calling a food name out which is quite frsutrating.