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Riots chat restriction/ban system in season 7, compared to now. Why do we get less of a chance?

TheBloodLordVlad·8/24/2019, 5:02:44 AM·1 votes·1,073 views

So, just recently, ive been leveling a new account, I got permanently banned for one game where i was, "toxic" so to speak, aka this one guy and his 2 friends were sitting there im going to use the word "bullying" me because im a 9 year old army member. They were basically sitting there calling me trash and horrible and telling me to kill myself and stuff, so i responded back, harshly. I have a personality disorder which causes me to respond in violence against people calling me bad or something, does riot have anything that gives you the freedom to do that if you literally cant even help yourself because of your past experiences? No of course they don't. They want their game to not be toxic so your banned! Haha just spent 300$ on your account?!?!? we dont care! You were toxic in this ONE GAME, were going to give you ONE GAME chat logs! your banned! this was season 8, where i do believe they upped their anty on the ban system. In season 7 you got, 5 games, 10 games, 15 games, then 25 games, 2 week ban, perm ban, but you could redeem your account from a 25 game chat restriction relatively easy, i went through 2 5,10,15,25 games in around the span of 3-4 months, ultimatly, getting permanently banned, on the day after christmas, just after spending over 300$ and having the account for over a year and a half. Which the ban itself was probably justifiable i was reallyy toxic in that game calling people autists and autistic. And im surprised it took them that long to ban me tbh! Back to present, in season 8-9 you get, 10-25-2week- perma. Like what? why? does riot not realize that the reason most people are toxic is because their game is unbalanced and people are frustrated with it so to get their anger out they call people degenerates? And just to clarify, did i ever call anyone a degenerate, or an autistic ape, or a r%%%%%, or even just saying something like wow your bronze! No. I will quote what Skeletor, one of the better support staff have quoted to me that was the reason that i got this 25 game chat restriction, which is my LAST STRAW before a 2 week ban! And i quote. GAME NUMBER 1. "Game 1 TheBloodLordVlad: baited TheBloodLordVlad: idiot TheBloodLordVlad: ? TheBloodLordVlad: ? TheBloodLordVlad: ? TheBloodLordVlad: ????

TheBloodLordVlad: talk more pleas

TheBloodLordVlad: your literally runningit down in my game

TheBloodLordVlad: our bot is throwing man" "baited" "idiot" obviously bantering because the syndra just got killed while getting a kill one me, she said "?" So i responded with that, bantering in all chat was supposed to be allowed i thought riot? Kappa. Now, that is all he had, for game 1, thats it, thats what it takes to provide their "evidence" to give you a restriction. Now, game number 2 i can indeed say i was toxic, but i had press the attack on vladamir, basically playing like a iron 50000 player. I was doing horrible, what do you think my team had to say? oh good try keep trying you got this! No i got hurtful comments such as, imagine having vlad in your name and being this horrible at him! imagine inting on your main haha! dude this vlad is so dog shit please help! what did i say? Nothing like oh you guys are autistic, kys, degenerates! I honestly am not at a computer that can get these chat logs, but i was so called toxic" but i never was EXTREMLEY toxic, i never ran it down, i never literally inted, i was trying my best but was just playing horrible with press the attack on a mage... Now lets get to the game 3, where, i suppose you could argue this is pretty horrible? but, is it really? if you have the context, i dont really think its that bad, there is 2 people in the post game lobby sitting there saying all these horrible things about how bad i played (even though i had 60k damage and didnt even have a bad score) "wow this vlad got into late game and pressed w e and thinks hes good hahah, "Dude your horrible stop thinking you deserved to win" (was like 16/7 on vlad btw) I had a 1/5 jax who basically ran it down to a gnar, i had, a draven, who was literally afk farming bot lane, telling me he didnt care what i had to say, walking into syndra, sitting there, not auto attacking her, and dying. But i was the one to blame for this game and i didnt deserve the win. So, i wanted to report these players without having to deal with their shitty messages, the enemy guy left, now all that was left was a kha zix who did pretty good early game, still talking trash to me, I continued, to spam chat with ? and say some things that werent really toxic, so i could report the kha zix and gnar without getting tilted over what they were saying about me. here is the quote he sent me. "[2019-08-21 07:14:55 UTC] TheBloodLordVlad: ? [2019-08-21 07:14:55 UTC] TheBloodLordVlad: ? [2019-08-21 07:14:56 UTC] TheBloodLordVlad: ? [2019-08-21 07:14:57 UTC] TheBloodLordVlad: ? [2019-08-21 07:14:57 UTC] TheBloodLordVlad: / [2019-08-21 07:14:58 UTC] TheBloodLordVlad: ? [2019-08-21 07:14:59 UTC] TheBloodLordVlad: ? [2019-08-21 07:14:59 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:00 UTC] TheBloodLordVlad: / [2019-08-21 07:15:01 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:02 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:02 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:04 UTC] TheBloodLordVlad: ? ? [2019-08-21 07:15:05 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:05 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:06 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:06 UTC] TheBloodLordVlad: / [2019-08-21 07:15:08 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:09 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:09 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:11 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:11 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:13 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:17 UTC] TheBloodLordVlad: maybe if you didnt give her a second kill [2019-08-21 07:15:20 UTC] TheBloodLordVlad: i wouldnt havel ost so hard [2019-08-21 07:15:21 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:22 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:22 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:52 UTC] TheBloodLordVlad: ??? [2019-08-21 07:15:54 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:55 UTC] TheBloodLordVlad: ?? [2019-08-21 07:15:56 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:57 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:57 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:58 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:58 UTC] TheBloodLordVlad: ? [2019-08-21 07:15:59 UTC] TheBloodLordVlad: ? [2019-08-21 07:16:00 UTC] TheBloodLordVlad: ? [2019-08-21 07:16:01 UTC] TheBloodLordVlad: ? [2019-08-21 07:16:01 UTC] TheBloodLordVlad: ? [2019-08-21 07:16:02 UTC] TheBloodLordVlad: ? [2019-08-21 07:16:03 UTC] TheBloodLordVlad: ? Yea i had to do it that many times because its 1, post game and there is literally one person left in the chat. But here is what he said was me being "TOXIC"/ Ruining the game! Game 2

[8:59] [All] TheBloodLordVlad (Vladimir): really qiyana [9:02] [All] TheBloodLordVlad (Vladimir): you absolute pussy

All] TheBloodLordVlad (Vladimir): ima just sit under tower since you guys wanna be toxic

TheBloodLordVlad (Vladimir): ill be top all game, you guys have fun down there "really qiyana you absolute pussy" she bought grievous wounds at 5 minutes first back, do i not have a right to be mad and call her a pussy for that? does anyone really want to try and argue that isnt a pussy move? lmao and a low elo one at that, I was the only one with healing on my team meaning, eventually, i outscaled her and destroyed her. "Ima just sit under tower since you guys wanna be toxic" i do believe i was 1/3 and losing lane and she had greivous wounds, so is a high elo play not to sit under tower and farm making it so she cant kill me more? or am i supposed to just sit in the middle of lane trying to fight a 3/1 qiyana with greivous as vladamir? My team was literally running it down mid, fighting 3v5 trying to contest a dragon against 3 very fed players and i was spam pinged and got my tp spam pinged just because i didnt want to tp into a 3v5 fight where they would have been dead before my tp ended up finishing, meaning i would be in a 1v4 or something. honestly, all you people who havent dealt with the ban system, please just, dont talk about this thread, your opinion has no meaning here. this is for people who understand how frustrating and how bull shit the ban system is. And i only want to talk about how this really isnt 25 game restriction worthy, and the fact that riot has decreased the amount of chances you get compared to season 7, where the game was actually fun to play, not a coin flip on whos going to be sitting under tower farming.

22 Comments

rujitra8/24/2019, 5:08:05 AM6 votes

No.

After the removal of the Tribunal, there has never been as many levels as you suggest. It has been, since that time, 10 game CR, 25 game CR, 14 day ban, then permanent ban.

KFCeytron8/24/2019, 5:22:19 AM3 votes

So, it has come to this: someone displayed misbehavior in a LoL match in flagrant disregard for the game's rules, ToS, EULA, and Summoner's Code. That's unfortunate, and I'm sorry you had to deal with it. If this misbehavior happened in chat (including emotes or ping) and they don't respond positively to a single, courteous, constructive request to focus on the game, your best option is to mute that player. Submit a report after the match. This is equivalent to dealing with a noisy person in a library by asking them to keep it down and then notifying library staff and moving to another area.

Do not respond with misbehavior of your own! If you do that, your teammates may mute and report you, and those reports would be valid. This is equivalent to dealing with a noisy person in a library by getting into a shouting match with them. Just because someone else started it doesn't justify you in continuing it. I'm sure you're familiar with the "s/he started it" trope, where two children get into an argument or fight and then try to claim innocence of any wrongdoing by claiming that they didn't instigate it. As any parent, teacher, or other supervisor of children will tell you, that excuse doesn't fly. When Dad is trying to drive you to Disneyland and your annoying brother starts making faces at you as he's previously been told not to, you should calmly ask him to stop, and then, if that doesn't work, calmly notify your parents of the problem. Making faces at him or shouting at him has never been a good way to get him to stop, and it makes you just as guilty of that as he.

Riot doesn't care who started it. Someone else's misbehavior does not justify your own.

From Riot's support knowledgebase:

  • Simply speaking, retaliation is not an acceptable or justifiable behavior. An argument between two players can easily create a negative experience for the rest of the players in the game with you. Regardless of the other player’s actions, this does not justify your own behavior. You alone are responsible for your actions within the game.If you encounter a toxic player like this, the best option is to simply report their behavior and move on.
  • Reports are a vital piece to the puzzle. If you are not sure of what sort of behavior is reportable take a look at the Reporting a Player FAQ

If you misbehave but a teammate or opponent does or says something even worse, you should definitely report them after the match, just as someone reported you for your own misbehavior. Yes, that's certainly possible. Reports are not a limited resource. Any time someone believes that another player violated LoL's behavioral standards, they can report that player. Punishments are similarly not limited: if more than one player in a game merits a punishment, they can both get a punishment. This can happen even if the players in question were antagonizing each other. The IFS doesn't need to weigh the severity of all reported players' actions and then "award" the "winner" with a punishment; it's not a contest.

Think of it like dealing with a noisy person in a library: ask them to keep it down, and then notify library staff and move to another area if that doesn't work. If you get into a shouting match with them, you're just as likely to be removed, even if you weren't shouting quite as loudly as they were. The goal is a quiet library.

If you encountered someone who didn't share your situation behaving just like you did, would that behavior bother you? Yes? Now consider this: you don't know their situation, and neither does Riot. This is why using the n-word is considered unacceptable regardless of a player's skin color, why flaming is unacceptable even if the player is bipolar or a disabled veteran, and so on. LoL has no such thing as, for example, a Class III(a) Anti-Semitism License only available to Jews, or a N---a Certificate With N---er Stamp available only to African-Americans. Everyone has to follow the rules regardless of who they are.

Your opinion of the rules is of zero relevance. When a cop stops you for going 40 in a 25 zone, you can claim "I think the limit should be 45 here" all you want. You're still getting a ticket. If a librarian asks you to keep your voice down while you use the facilities, shouting that libraries should be loud will simply get you escorted out. If you go to a friend's house who insists that you remove your shoes while you're in their home, "that's a stupid rule and I do what I want" will lose you a friend. If you are using someone else's services, facilities, equipment, etc., you abide by their rules or you deal with the consequences. If you think the rules should change, that is a completely different conversation (and I wouldn't give a plugged nickel for your chances at convincing Riot to change their rules to allow behavior like yours).

From Riot's support knowledgebase:

We work with the overall community and within our own company guidelines to identify what disruptive behavior is and what the consequences for those behaviors should be. We understand that it can be difficult to know where the line is, which is why we provide chat logs and we have a few tiers in the ban process in order to allow for you to learn and grow.

You weren't punished for misbehaving in one game. You were punished for misbehaving in one more game, in a consistent pattern of negative behavior that breaks the game's rules. Additionally, the reform card doesn't always show all the logs that led to your punishment: it randomly selects up to several logs. You might see three logs, but you also might see as few as one, even for players whose punishment stems not from a small number of egregious infractions but rather from dozens of instances of mild toxicity. The purpose of the reform card is to tell you how to reform, so it shows you an example of the behavior that prompted your punishment and explains that such behavior is inappropriate and should be avoided if you want to maintain an account in good standing.

Usually, one transgression by itself wouldn't be enough to bring such a punishment to an otherwise clean account, but the IFS works on an escalating punishment system. Breaking a minor rule, like engaging the team in useless arguments, has a minor punishment: a chat restriction. Breaking that same rule over and over again, however, doesn't prompt an endless series of chat restrictions. The severity of the punishment ramps up over time, because the goal is to eliminate the punished player's willingness to break the game's rules. If two chat restrictions don't stop the useless arguments, the system will increase the punishment to a 14-day suspension and deliver a very clear message that the continued rule-breaking is becoming a serious issue and any further instances will result in a permaban. Again, the point is to put a stop to this misbehavior. If a player is more interested in repeatedly breaking the rules than in maintaining access to their account, they'll lose access to their account.

Of course, it's possible to break major rules, like cheating, threatening people, or using chat for hate speech, and skip punishment tiers so that a clean account ends up with a 14-day suspension or even a permaban.

From Riot's support knowledgebase:

PUNISHMENTS GENERALLY FOLLOW A BASIC ESCALATION PATH:

  • First Offense: 10 Game Chat Restriction
  • Second Offense: 25 Game Chat Restriction
  • Third Offense: Two Week Suspension
  • Fourth Offense: Permanent Suspension

However, it is possible to skip to a Two Week or Permanent suspension based on the severity of the behavior in the game. Excessive negative behavior can result in a Two-Week or Permanent suspension at any time without having a chat restriction on the account.

Did you find something in Riot's store allowing you to break the ToS? No, because such a service is not offered. Regardless of how much money you spend, you are required to follow the same rules as everyone else. If the IFS determines that you've been validly reported in violation of those rules, you'll be punished according to those rules. If you wanted to avoid a punishment, you should've followed the rules.

Jungle Pennywise8/24/2019, 5:05:55 AM1 votes

The ban system is a poorly programmed AI that only looks at how many lines you types, literally nothing else.

You can literally type: "Stay positive team!" 1000 times in chat and if someone reports you, you'll get banned for toxicity.