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Riot encourages trolling, intentional feeding and afking/leaving

Galeo··2 votes·831 views

They do not punish people properly for gameplay offenses, they only punish those that get upset with the people that ruin the game.

Riot in effect says, it is ok to feed on purpose, it is ok to leave a game, it is ok to build AP zed, it is ok because we do not effin care.

Riot is destroying their own game and they have no effin clue that they are doing it. You know the really sad thing? You know that even if you duo with a guy, who literally feeds on purpose everygame, afks, leaves, or just straight up trolls and you report him EVERY game.... he will never see one single big of punishment. The people he ruins the games for? They will though, they can call him out even just one time for his passive toxic behavior and they WILL be banned.

Riot, you have an option, are you idiots or are you going to try to save your game?

27 Comments

redniwediS3 votes

Riot does not give out punishments like candy. They wait for evidence, and unfortunately for the playerbase toxic behavior outside of chat is far more difficult to track than chat behavior.

What would you have them do, punish everyone who gets gameplay related reports? Would you have them hire people to watch replays of every single game reported for gameplay offenses? Do you understand the backend that would have to be built for such a system, and just what it would cost them to pull it off?

If you have an idea for how they can solve this problem please, go ahead and say so, because saying "this is a problem, fix it" gets us nowhere.

L Psy Kongroo2 votes

{quoted}

Riot does not give out punishments like candy. They wait for evidence, and unfortunately for the playerbase toxic behavior outside of chat is far more difficult to track than chat behavior.

What would you have them do, punish everyone who gets gameplay related reports? Would you have them hire people to watch replays of every single game reported for gameplay offenses? Do you understand the backend that would have to be built for such a system, and just what it would cost them to pull it off?

If you have an idea for how they can solve this problem please, go ahead and say so, because saying "this is a problem, fix it" gets us nowhere.

Create an A.I than can detect intentional feeding and have it watch every reported game.

ModWulf Helhammer1 votes

[{quoted}](name=L Psy Congroo,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=00000000,timestamp=2018-01-08T00:48:28.952+0000)

Create an A.I than can detect intentional feeding and have it watch every reported game.

And how do you set the provisions to detect for intentional feeding? Sure, you can easily pick out the person who builds nothing but tears and boots, but that's not the only case out there. How do you make sure you aren't picking up the poor soul who just got his ass handed to him by constant ganks in an already losing lane?

Galeo1 votes

[{quoted}](name=The Wolf King,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=000000000000,timestamp=2018-01-08T00:51:57.148+0000)

And how do you set the provisions to detect for intentional feeding? Sure, you can easily pick out the person who builds nothing but tears and boots, but that's not the only case out there. How do you make sure you aren't picking up the poor soul who just got his ass handed to him by constant ganks in an already losing lane?

Chances are though..... the guy who is getting absolutely demolished like that is probably boosted.... boosted is a problem too

L Psy Kongroo1 votes

[{quoted}](name=The Wolf King,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=000000000000,timestamp=2018-01-08T00:51:57.148+0000)

And how do you set the provisions to detect for intentional feeding? Sure, you can easily pick out the person who builds nothing but tears and boots, but that's not the only case out there. How do you make sure you aren't picking up the poor soul who just got his ass handed to him by constant ganks in an already losing lane?

Program the A.I to identify and record the amount of time each player spends in each area of the map. For example if top lane is getting camped, the enemy jungler will obviously be spending more time in top lane. If this time goes over a predetermined threshold, the report can be weighted less. If the laner is simply dying a lot in an unfavorable matchup, that's a gameplay issue on the part of the laner, and wouldn't factor into the A.I's decision.

Ashe mage AD2 votes

They never learn. [slayer-pantheon-popcorn]

Busty Demoness2 votes

Simple answer. Bring back Tribunal for handling reports of intentional feeding and griefing gameplay and include the replay (and a montage version, explained below) for that game.

How it would work:

  1. Player reported for Intentional Feeding and/or Griefing has the replay automatically saved upon report. Replay is immediately processed into a "montage" to highlight 23 seconds of gameplay per death for that player alone (20 seconds leading up to death and 3 after to confirm death) and the full replay is also available. All replay material has the camera locked on the reported player.
  2. If enough reports are generated, either consistently or in burst; all replay material for the randomly selected games is included.
  3. All extra information in reports is included, to help players performing the review to determine whether they need to look at the montage (condensed form) or the full replay.
  4. Voting is applied like any other tribunal case. If the majority says punishment, player is given punishment.

Since the tribunal takes longer to process everything, punishments are escalated to 7 day ban, 14 day ban and then to permanent ban. Punishment tier decays more slowly due to reduced number.

To use the Tribunal, you must have at least Honor 3 and a report frequency (per game) lower than a % threshold of about 10%. So if you're reported more than 9 times per 10 games you play, you cannot vote in Tribunal regardless of your honor level. This part may need adjusted for duration, but it will require that you play enough PVP games to maintain the %.

EDIT: In regards to the "punish spam" issue, I made this suggestion.

[{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=000500000001,timestamp=2018-01-08T02:24:17.160+0000)

That is an issue, I won't deny it.

Best I can suggest is a system where you must view at least one of the replay videos in full per game. This won't be unlike advertisement systems where you have to watch the whole video to move on and have no control over whether it's skipped. However, once either is fully viewed, you then get control of playback to review anything you found questionable. Watching either video fully will unlock playback control for both videos. Replays must be watched for each game in the case.

Obviously it's not perfect, and it's a time consuming process. But, by encouraging the manual review though forced video watching, it makes the spam of the punish button more difficult to perform by means similar to captcha.

redniwediS1 votes

[{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=0005,timestamp=2018-01-08T01:37:45.473+0000)

Simple answer. Bring back Tribunal for handling reports of intentional feeding and griefing gameplay and include the replay (and a montage version, explained below) for that game.

And how do they stop everyone from spamming "punish" this time around? That's the main thing keeping the Tribunal from being a viable option.

Galeo1 votes

{quoted}

And how do they stop everyone from spamming "punish" this time around? That's the main thing keeping the Tribunal from being a viable option.

Like they do in QA for all manufacturing etc....

Take a random sampling and if you are found guilty of it, you are banned from the system.

Also, there is no need for reward for going to tribunal, that was the problem with tribunal before ....people did it to get rewarded for higfh tribunal scroe which causes people to just punish.... I would find it entertaining to honestly and fairly evaluate games for hours on end with no reward needed

redniwediS1 votes

{quoted}

Like they do in QA for all manufacturing etc....

Take a random sampling and if you are found guilty of it, you are banned from the system.

Also, there is no need for reward for going to tribunal, that was the problem with tribunal before ....people did it to get rewarded for higfh tribunal scroe which causes people to just punish.... I would find it entertaining to honestly and fairly evaluate games for hours on end with no reward needed

They removed the reward a while before the took the Tribunal down. A lot of people just stopped using the Tribunal, and all the people who voted punish for the troll kept doing it.

A QA strategy could work, but that mainly works if everyone involved is actually trying to properly do things. If we figure that part out I'd be all for spending some of my time looking over replays.

Galeo1 votes

{quoted}

They removed the reward a while before the took the Tribunal down. A lot of people just stopped using the Tribunal, and all the people who voted punish for the troll kept doing it.

A QA strategy could work, but that mainly works if everyone involved is actually trying to properly do things. If we figure that part out I'd be all for spending some of my time looking over replays.

The benefit FAR outweighs the cost. It NEEDS To be done, do you remember back in the day when people werent toxic and it seemed to just pop up out of nowhere and started getting worse and worse over time? That has ebbed a bit since then, but were not controlling it's roots.....

I never see people get toxic unless they are goaded on to doing it, "Oh yeah you think im feeding on purpose?" Says the 0 - 10 vayne at 5 minutes.... "I'll show you intentional feeding" .... "You like that?, Oh you think I should kill myself ? thats nice, will look nice in a report" ..... "MMMMMM mmmm your tears so tasty im dancing by the nexus listening" .... they said nothing specificallly toxic ....but they were infact toxic.

Riot NEEDS to start handing out EQUAL amounts of bans for gameplay offenses as verbal, I dont care how they do it but they NEED to

redniwediS1 votes

{quoted}

Riot NEEDS to start handing out EQUAL amounts of bans for gameplay offenses as verbal, I dont care how they do it but they NEED to

Well, if you don't think they are doing enough already sitting on the boards yelling about it won't help anything. If you have no revolutionary ideas that don't come with giant problems or huge costs that would help, but otherwise crying about it won't do a thing.

Busty Demoness3 votes

{quoted}

And how do they stop everyone from spamming "punish" this time around? That's the main thing keeping the Tribunal from being a viable option.

That is an issue, I won't deny it.

Best I can suggest is a system where you must view at least one of the replay videos in full per game. This won't be unlike advertisement systems where you have to watch the whole video to move on and have no control over whether it's skipped. However, once either is fully viewed, you then get control of playback to review anything you found questionable. Watching either video fully will unlock playback control for both videos. Replays must be watched for each game in the case.

Obviously it's not perfect, and it's a time consuming process. But, by encouraging the manual review though forced video watching, it makes the spam of the punish button more difficult to perform by means similar to captcha.

Galeo1 votes

[{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=000500000001,timestamp=2018-01-08T02:24:17.160+0000)

That is an issue, I won't deny it.

Best I can suggest is a system where you must view at least one of the replay videos in full per game. This won't be unlike advertisement systems where you have to watch the whole video to move on and have no control over whether it's skipped. However, once either is fully viewed, you then get control of playback to review anything you found questionable. Watching either video fully will unlock playback control for both videos. Replays must be watched for each game in the case.

Obviously it's not perfect, and it's a time consuming process. But, by encouraging the manual review though forced video watching, it makes the spam of the punish button more difficult to perform by means similar to captcha.

Good idea, my point is only that verbal toxicity is nearly gone from what I see ( there are outliers yes ) but literally every other game it seems like somebody either is losing on purpose, or ragequits, or buys nothign but tears and laughs about "I HAVE INFINITE MANA HAHAHAHA" or something, Honestly the ONLY offense a player can actually handle in game, are verbal ones.... with a handy mute button, you can't mute the "Im gonna see if I can go 0 - 100 this game" guy or "All I wanna do is rush liche bane and rabbadons on zed" guy.....

In a system, where the ONLY thing we can defend against are verbal onslaughts..... how the hell can we defend ONLY going after verbal abuse cases ?

Busty Demoness1 votes

{quoted}

Good idea, my point is only that verbal toxicity is nearly gone from what I see ( there are outliers yes ) but literally every other game it seems like somebody either is losing on purpose, or ragequits, or buys nothign but tears and laughs about "I HAVE INFINITE MANA HAHAHAHA" or something, Honestly the ONLY offense a player can actually handle in game, are verbal ones.... with a handy mute button, you can't mute the "Im gonna see if I can go 0 - 100 this game" guy or "All I wanna do is rush liche bane and rabbadons on zed" guy.....

In a system, where the ONLY thing we can defend against are verbal onslaughts..... how the hell can we defend ONLY going after verbal abuse cases ?

Yes, the automated system handles chat toxicity pretty well. The problem is the severe lack of agency it can use on anything else.

So again, imperfect means of tribunal but a partial implementation for what the automated system cannot properly judge is for the best.

Sarutobi1 votes

Then why do they get a 14 day ban right off the bat? I mean seeing how one is easier to catch than the other should tell you how severe they take it. Just because one takes longer to find doesnt mean they dont punish. Unless you have a way to catch feeder/trolls better than the system they have now by all means contact Riot!

ModWulf Helhammer1 votes

I want you to give me a 100% foolproof way of stopping trolls and feeders, that has a very low (think non-existent) possibility of banning people that just did badly. Oh, and it has to be near completely automated.

If you figure that out, send it to Riot, because I can guarantee that they would love a system that could do that.

And as for why they seem to punish verbal toxicity more than gameplay, have you ever used a text-to-speech program, something that could read what you typed back to you? Machines can understand text, so when you give a machine parameters of "X language isn't ok", it can handle anything done through that incredibly easily.

Galeo1 votes

[{quoted}](name=The Wolf King,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=0002,timestamp=2018-01-08T00:45:04.904+0000)

I want you to give me a 100% foolproof way of stopping trolls and feeders, that has a very low (think non-existent) possibility of banning people that just did badly. Oh, and it has to be near completely automated.

If you figure that out, send it to Riot, because I can guarantee that they would love a system that could do that.

And as for why they seem to punish verbal toxicity more than gameplay, have you ever used a text-to-speech program, something that could read what you typed back to you? Machines can understand text, so when you give a machine parameters of "X language isn't ok", it can handle anything done through that incredibly easily.

Why make it automated ?

There is no way other than a pattern of reports to suggest it. They hand out bans for verbal abuse too often, they should have to watch EVERY game they want to ban somebody from and see both sides.

Especially permanent bans, permanent bans should HAVE to be watched all the way through beginning to end to place on somebody, they dont need an automated system, they already have the replaces accessible thats enough to bring back tribunal and allow people to pivot to "No, the verbal abuse was over the top but the guy at the other end deserved punishment too" .

There are streamers even who legitimately feed on purpose, or afk and play other games while still in the game and they never see punishment. Riot is watching their game circle the drain and they do not care

Geauxx1 votes

{quoted}

Why make it automated ?

There is no way other than a pattern of reports to suggest it. They hand out bans for verbal abuse too often, they should have to watch EVERY game they want to ban somebody from and see both sides.

Especially permanent bans, permanent bans should HAVE to be watched all the way through beginning to end to place on somebody, they dont need an automated system, they already have the replaces accessible thats enough to bring back tribunal and allow people to pivot to "No, the verbal abuse was over the top but the guy at the other end deserved punishment too" .

There are streamers even who legitimately feed on purpose, or afk and play other games while still in the game and they never see punishment. Riot is watching their game circle the drain and they do not care

You right bud, lets just make a team for it when everoyne reports for something this team checks, oh wow 20000 games checked later and now they're back up on at least 50000 more games.

And then you're next excuse will be why cant they just hire more people, because that'll cost too much time for when the automated system does right 99% of the time, just because people feel its wrong because they think "them being toxic first means i can be toxic too!" When in reality it doesn't work and they go to the boards wondering why they got banned and everyone tells them because they were toxic.

ModWulf Helhammer1 votes

{quoted}

Why make it automated ?

There is no way other than a pattern of reports to suggest it. They hand out bans for verbal abuse too often, they should have to watch EVERY game they want to ban somebody from and see both sides.

Especially permanent bans, permanent bans should HAVE to be watched all the way through beginning to end to place on somebody, they dont need an automated system, they already have the replaces accessible thats enough to bring back tribunal and allow people to pivot to "No, the verbal abuse was over the top but the guy at the other end deserved punishment too" .

There are streamers even who legitimately feed on purpose, or afk and play other games while still in the game and they never see punishment. Riot is watching their game circle the drain and they do not care

Why automated?

How else are they supposed to handle the sheer number of reports that they get every day? You are aware of how many people play this game, right?

Do you want the game to return to the toxic cespool is used to be, looked down by basically the entire gaming community?

They have a rule system for how to act in chat. If you break it, you get punished. Break it too many times, and you get kicked from the game. There is no science here, no reason to watch people.

If you run a red light, you can't tell the officer "Oh, but someone else ran it before me, I shouldn't get stopped". The same thing applies here.

Busty Demoness2 votes

[{quoted}](name=The Wolf King,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=0002,timestamp=2018-01-08T00:45:04.904+0000)

I want you to give me a 100% foolproof way of stopping trolls and feeders, that has a very low (think non-existent) possibility of banning people that just did badly. Oh, and it has to be near completely automated.

If you figure that out, send it to Riot, because I can guarantee that they would love a system that could do that.

And as for why they seem to punish verbal toxicity more than gameplay, have you ever used a text-to-speech program, something that could read what you typed back to you? Machines can understand text, so when you give a machine parameters of "X language isn't ok", it can handle anything done through that incredibly easily.

Sadly, there's no means for an automated system to detect this. It needs to be entirely human judgment.

You may have seen my suggestion on implementing the tribunal once more, but only for intentional feeding/griefing gameplay. Leave the machine for the chat stuff, that's easy enough even without the ability to read context.

I'll combine the two posts in question, so you can see it all on page 1.

Galeo1 votes

[{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=3e445nFE,comment-id=00020001,timestamp=2018-01-08T02:59:08.244+0000)

Sadly, there's no means for an automated system to detect this. It needs to be entirely human judgment.

You may have seen my suggestion on implementing the tribunal once more, but only for intentional feeding/griefing gameplay. Leave the machine for the chat stuff, that's easy enough even without the ability to read context.

I'll combine the two posts in question, so you can see it all on page 1.

wow thats even better tbh, just bring tribunal back for gameplay offenses, force them to watch atleast one preview of highlights and have a system where random tribunal judgements are audited.....

It seems so simple and yet..... I doubt riot even wants to try to tackle this ...

They've actually discussed this very topic before, they dont think it happens very much, not in any number necessary for them to combat anyway. They have suggested that we instead just accept the ocassional loss due to percieved gameplay offenses. I dont know if you remember Riot Lyte but his position was people do not feed on purpose, they do not lose on purpose, people find it more rewardiong and entertaining to win and he was sure nearly all players do their best to win in all circumstance.

Galeo1 votes

I understand its a huge undertaking to do more gameplay bans, but its worth the effort to offset how heavy handedly they have reacted to people that act out against these aggressors .

Truth is, trolling, intentional feeding, afking, leaving.... causes verbal abuse, not vice versa

redniwediS1 votes

{quoted}

I understand its a huge undertaking to do more gameplay bans, but its worth the effort to offset how heavy handedly they have reacted to people that act out against these aggressors .

Truth is, trolling, intentional feeding, afking, leaving.... causes verbal abuse, not vice versa

The huge undertaking is proving the bans, not dishing them out. That's the part no one has figured out without putting thousands of man hours on it.

Do you remember the old Tribunal? Not sure if you were around back then, but it used to be that reports were grouped up and shown to other players, and those players voted on the case. It started out well, but eventually people just started hitting the "punish" button, and since everyone was doing it no one could be caught for falsely punishing a player. Everyone had high case accuracy because they always agreed with the majority of players.

This is what would happen if we tried using report numbers alone. People are shitty and will always end up doing this, and League isn't the first example. There are modifiers we could put on it, like report accuracy, but the only sure fire way to make sure this doesn't happen is to have real, impartial people take time out of their day to look at replays. Just looking at the size of the NA playerbase should tell you why this isn't a viable option for quickly punishing gameplay related behavior.

Galeo1 votes

{quoted}

The huge undertaking is proving the bans, not dishing them out. That's the part no one has figured out without putting thousands of man hours on it.

Do you remember the old Tribunal? Not sure if you were around back then, but it used to be that reports were grouped up and shown to other players, and those players voted on the case. It started out well, but eventually people just started hitting the "punish" button, and since everyone was doing it no one could be caught for falsely punishing a player. Everyone had high case accuracy because they always agreed with the majority of players.

This is what would happen if we tried using report numbers alone. People are shitty and will always end up doing this, and League isn't the first example. There are modifiers we could put on it, like report accuracy, but the only sure fire way to make sure this doesn't happen is to have real, impartial people take time out of their day to look at replays. Just looking at the size of the NA playerbase should tell you why this isn't a viable option for quickly punishing gameplay related behavior.

Do you remember tribunal? The only games that made it there were ones with verbal abuse reports. I looked for HOURS for games where the person who was reported was reported for intentional feeding but it was so insanely rare.

I started ONLY looking at items, and KDA and punishing based on those statistics.... yes I remember tribunal and I didnt give flying F what people said, I only pressed punish on people whose items and scores are what I did not want in my game.

If they cannot get a fair punishment system for the CAUSE of verbal abuse the same as verbal abuse, then the punishment system has to be disbanded.

Galeo1 votes

Its even worse than riot not having a way TO go after people feeding on purpose...

Ive gone out of my way to grab screenshots of people ADMITTING to feeding on purpose to get back to bronze ...

I make detailed tickets to riot, provide multiple pictures, and they send me a generic response

"All players have a bad game every once in awhile, it's better to just mute them and move on to the next game"

So I demand I talk to somebody directly and I FINALLY get somebody to actually respond personally and they tell me the same thing essentially

"Everybody has a bad game and Im sure they wanted you to believe they did it on purpose but there is no way to verify that, Riot games does not share information on punishments given to players. Please continue to enjoy our game !"

HonestJohnTheCon1 votes

These types of threads never get old. [slayer-pantheon-popcorn]

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