fix for runeterra "unable to determine region" issue?

POW Head Shot·1/31/2020, 2:13:13 PM·2 votes·6,486 views

Sent in a ticket on this. I live in texas, so my region is supported, but every time i try and play it tells me that it cant determine my region. has anyone else run into this or know of a fix for this?

9 Comments

Faerobelle1/31/2020, 2:42:12 PM1 votes

Did you send the ticket to the Runeterra support and not the League support?

kprince0072/1/2020, 2:20:39 PM1 votes

I am having the same issue. I am from NYC and I am traveling in ASIA atm. When I tried playing LoL NA server, I didn't need to use a VPN, so I thought it was okay and been playing the NA server even if I was in ASIA. then this game came out and I couldn't play it because of that error. I tried using VPN, but it still says it. I can play LoL NA w/o issues though ( With VPN or none)

Kate YQ Jeff2/3/2020, 1:59:25 AM1 votes

Same issue in Toronto. Is it a BUG or not? PLS somebody helps us to solve it. M waiting for it for a long time.

HakumenTypeZero2/5/2020, 3:23:51 AM1 votes

rip, I live in asia and I came across to the same problem.

k3lv1n2/5/2020, 9:05:17 PM1 votes

Hello, i'm in france and i have this problem

Bye Bitcoin2/7/2020, 10:16:22 AM1 votes

have the same problem, send multiple tickets. they dont do jack shit to fix their garbage spaghetti code

RlGHT CL1CK2/10/2020, 7:00:04 PM1 votes

same issue here as Im from the euw server, whenever i try to log in to Runeterra it tells me unable to determine region.

AntiSummoner2/19/2020, 4:11:51 PM1 votes

I think I know the issue.

For some reason your country is not set to a region that is supported.

You can view it by going: https://account.riotgames.com/account

I have a screenshot of my region being set to taiwan.

https://imgur.com/a/0CqpTQb

The Only way to fix it is by sending a ticket to riot request it to be changed: https://support-legendsofruneterra.riotgames.com/hc/en-us/requests/new

Heres a reddit thread: https://www.reddit.com/r/LegendsOfRuneterra/comments/esyk26/unable_to_determine_region/