Riot Lawyering Up

Vandrakus·3/22/2018, 1:25:39 AM·1 votes·185 views

It's pretty disheartening knowing that the policies set in place by Riot allow the company to withhold all funds/purchases even in the event of a hack. Someone can hack your account, proceed to get it permanently banned intentionally, and then you have zero access to that account for good. There is no resolution in this event. You are stuck leaving behind countless hours and dollars put into the company. Even from a legal standpoint, of course, the account is irretrievable. It's a very unethical process and shows the nature of the entity Riot, it is all about the money now.

-What happened Riot?

3 Comments

Primaquarius3/22/2018, 1:28:46 AM1 votes

Because theres not much to prove ownership of an account, so its really hard to recover one unless you wrote down every detail

Vandrakus3/23/2018, 6:08:27 AM1 votes

I am talking about after recovery. If the user that hacked your account broke terms of service that results in a permanent suspension, they don't lift the ban after proving it was indeed hacked and now secured... Riot has some pretty toxic terms of service agreements.

SEKAI3/23/2018, 6:11:57 AM1 votes

The ban that is put on hacked account is to protect the account, not to remove it.

Once the original user can prove ownership and follow the instruction to change passwords and other related access details, the account will be returned to you in one piece.

If you can not prove it because you used a dummy email to sign up the account and has since forgotten the password to the email, or anything to that nature, I don't think you can blame Riot for not believing you to be the original owner of the account (though I do know of 1 instance where the player whose account got hacked, was still given back his account after failing to access the dummy account he signed the League account with while providing various inconsistent narratives when attempting to explain their identity; though I am not sure what led the Rioter into believing that the owner was legitimate).

.....

Also, no if the account broke rules only during the process where it was hacked, it will not be counted towards the account's status once it's retrieved by its legitimate owner. It's only if the rule breaking happened outside of the 3rd party access (hacking) to the account, which would mean you broke the rules yourself, hence counted onto the account.