take it easy on newer players
I used to be Diamond 5 in HOTS and i have to say I do a lot of stupid things in this game such as being in a bad position, over extending, not checking CS/Items on enemy team enough calling for dragon/ baron when all 5 of enemy are up and we can't see them on mini map etc etc etc that i wouldn't do in HOTS.
This is a very complicated game and there is a lot of info to learn. Even after 75 hours of play im starting to finally buy the 75 gold control wards.
People that are new have a lot of things to process. My advise to the learned player base is to just mute everyone. Use pings to tell people were to go. If they can't even follow pings then typing is not going to help.