You received most likely a 10 game chat restriction. The punishment scales like this
1st punishment: 10 game chat restriction
2nd punishment: 25 game chat restriction
3rd punishment: 14 day ban
4th punishment: permanent ban
A chat restriction gives you the ability to type only a few messages at a time and you receive a new chance to type every few minutes. You cannot use all chat. This goes for 10 and 25 game restrictions. A 14 day ban is a lock on your account so you cannot play the game for 14 days. The punishment is a perma ban on that account, you will never play on it again, nor receive refunds for anything you bought. Your punishments scale up so if you have a 10 game and get reported multiple times and its true then you get a 25 game and so on with the punishment tiers. Your punishment scaling decreases every 3 months I believe, so if you get a 14 day and don't get punished you get a message saying "keep up the good behaviour" or something and instead of a perma your next punishment will be another 14 day. After 9 months after getting a 14 day you will be back to 10 game chat restriction.
Hope this info helped, try to keep your chat clean and friendly, good luck on the Rift!
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