Sick of the 4v5.
Any number of solutions to this:
-
Perform a check when someone attempts to join a queue to verify that they will be able to connect to the game server. If they have a networking problem, identify it at this point instead of the loading screen. Something is broken for several people between the time they: a) login, b) join a queue, and c) actually try to get into a game. Those first two things work, and the third will fail. Why does it work this way? This design defect has just wasted 20-30 minutes of time for everyone else that was trying to play.
-
Shorten the minimum surrender timer (particularly in ARAM). While it can be fun and especially satisfying to actually win with a smaller team, about 99% of the time it's a total abortion and a waste of everyone's time.
You guys can probably come up with some other ideas. I don't really care which you do, but you need to drop whatever else the responsible group is doing until this is resolved.
(This applies only to networking-related issues; for people who join a game and then leave, use a woodchipper.)