Leaverbuster

I feel there needs to be more consideration as to why a person has left a game. My internet disconnects randomly during the day and has left me with a leaverbuster queue several times. I'm quite annoyed with having to wait whenever the only thing that has happened was my internet connection dropped OR my computer froze. This is something that cannot be helped and I feel some programming could be done to track why the person left or at least give a survey about why you disconnected before punishment happens. I've looked onto the support page and they say they'll not take away leaverbuster under any circumstance whatsoever, so I can't even argue my case there, it looks like.

Who else thinks that low priority queue is a little bit much? I know people disconnect. It's part of the game and always has been. Our home internet systems aren't always cooperative, even under the best of circumstances. I always try to rejoin, if possible- the only exception is whenever our internet has completely gone out.