Appreciation
Rito, I appreciate ur attempt at transparency regarding queue times, but you are still not being honest with players. When I queue for ranked it says that queue times are 20% longer for mid lane. So for instance this would mean if my expected queue time is 3 minutes I should expected to wait 3x1.2=4 minutes for a game. Not the typical 12-15 minutes I usually encounter. Similarly when picking support it says 20% shorter queue time which would mean expected wait of 3x.8=2.4 minutes. Not the typical 15-20 seconds.
Be realistic rito how many possible queue combinations are there? I'm no combinatorist but I believe there are 5*4+1=21 possible combinations of role selections for dynamic queue. You have millions, possibly billions of data points to points to give very close to actual expected queue times not the glorified feel good estimates you are currently giving.