The Snowball Effect
Something has to be done about the snowball effect in this game. It really takes the enjoyment out of the game for a lot of people. 98% of the games I play are over by the 10 minute mark. You either get completely stomped and have to wait out the remaining 20+ minutes (because there's always the jerk that refuses to surrender a clearly lost game) of being fodder for your opponents' ego, or you are on the other side of the equation, which really isn't very satisfying either. Fix the game so there are close matches that actually give you a feeling of accomplishment when you win and at least a spirit of competition when you lose.