Why I consider Riots attempt to fight toxicity a failure, please discuss!
Bold claim: ** I think that the heavy chat restrictions and bans based on chat actually didn't improve the game AT ALL. **
Because in short I also think that toxic chat is for the most part an indicator for and a result of toxic gameplay, chat is used to vent but also to exchange ideas and you can restrict communication and make people afraid of using the chat, but then the gameplay is still toxic and all the negativity and the conflicts will manifest somewhere else, for example as even worse gameplay or hatred towards Riot... troll pings, soft inting, tilting.
The chat should remain free and only extreme offenses should be punished, because the chat is not the source and you can't fix anything by doctoring around on the surface.
To some extent I think it's actually hindering conflicts from getting solved when players are expected to shut the hell up or mute each other. There is even this notion in the game that developed over time, that just disagreeing with somebody is "toxic". I think this is extremely unhealthy... I mean literally unhealthy on an emotional level and also extremely unreasonable.
The perceived player frustration when I look at the boards has risen a lot and very often I think it's unwarranted based on the discussed topic, but then again there has to be a source somewhere.
What I also find interesting is that players indirectly report themselves, because we have this toxic report calling culture, where basically everyone has the potential to be toxic to some extent and they end up reporting each other. Afaik the instant punishment system also learns based on what players consider toxic i.e. what they report. So there is this ironic aspect that the players slowly expel themselves from the game, by setting the bar for banning people lower and lower.
Who the hell had this idea that the players could all become morally superior white knights who never say anything that could offend another person? To me this is delusional... unrealistic AND the exact opposite happened. They are either at each others throats by other means such as ruining games, or at Riots throat.
So yea, player frustration is a huge factor here and I think restricting chat actually increases frustration as opposed to helping reduce it for a player who genuinely cares about the game. I also think that most players would actually care about the game but they are often associated with people that don't, because it's part of the blame games, and then the real stereotype trolls, they are a really small minority who get more praise than they deserve in terms of their contribution to the problem.
And if you think I am wrong answer this:
How do you feel if you want to tell or ask a team mate something and you get told that you are toxic or muted/reported for doing so? This includes but is not limited to critique, advice and questions about decisions/plays.
Did this never happen to you?
I've recently seen even imaqtpie say that he is AFRAID to use the chat, I think it was on Beyond the Rift but I don't remember the episode.
This isn't healthy....