I know it was something about adding code to an already shit client. Although they didn't put it in those words. That would fix premade problems now everyone could communicate without jumping through hoops.
It's just extra unmoderated toxicity added into the game. Voice chat is unusable when you're with a bunch of random people.
I think it's not really cost efficient or worth the coding when you can just past a curse call url into chat and have it done.
Why people don't use curse more and still use Skype is beyond me. Skype always worked worse than curse for resource management.
I think part of it is people are hesitant to speak to some of their team mates. You can't tell me you want to talk to top lane all game split push tryndameme. I don't think everyone would be jerks but with the way some people act in game chat it's hard to say.
