Inferring how Riot manages "Player Behavior"
Some observations I've made from posts about Riot's discipline system.
Health Rating
Riot has a, 'Toxicity' rating for every account. "Player Behavior Specialists" call it the account's "health". A 'healthy', account has a health rating between 0 and 10. When an account reaches a health rating between 50 and 100 it is given a chat restriction. Completing a chat restriction without incurring additional 'toxicity' points lowers your 'health rating' by 40 points. Importantly, if completion does not drop your health rating below 10, you get another chat restriction. (i.e. (100-40 = 60) > 10 gives you a second chat restriction)
The Role of Reports
Based on their communications, it seems like 'reports' have little, if any, direct effect on our 'health ratings'. It seems likely, they just flag the match for review. It is during the 'review' that 'toxicity' points are doled out.
Incident Review
When a match is deemed 'toxic' because players have submitted a minimum number of 'reports' the match is reviewed (I can't guess if it is done by a person or a program). During this review, 'toxicity' points are doled out to everyone that contributed to the, 'toxicity', of the match (I don't know if it's a fixed amount, or based on the severity of one's behavior). Importantly, Riot doesn't care about why players may have negatively impacted the game, only that they did. Specifically, if you argue with a troll, you are only increasing the toxicity of the match and Riot will increase your 'health rating'. Riot prefers that you do what's best for the quality of match and use the mute button.
In Closing
- You can be punished for defending yourself against a troll. Use the mute button.
- Being reported doesn't matter if you're not doing something to increase the 'toxicity' of the match. There is no reason to respond to someone's threats of report in chat. The only thing you are likely to accomplish is substantiating that report upon review.
GLHF,
-- Bubz
