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[CRASH] Games Stop loading in, Crash, then take forever to register that the game never started?

Aelthya·6/4/2018, 6:08:08 PM·2 votes·1,761 views

So, today I was playing with some friends on the Bilgewater Bridge for ARAM. We played quite a few matches, and queued up for another. This time, however, we were in a long load screen. Everyone but the enemy Talon was loaded at 100% and then... a crash. However, it was not just me but my other two friends that had crashed out. It said that we had lost connection to the server and to retry. Clicking Retry didn't get us in, so the three of us restarted our clients. We were STILL unable to get into the match. About thirty seconds after restarting the clients and being unable to connect to the match... all three of us were suddenly no longer in a match. Is anyone else receiving this issue?

What is going on?

2 Comments

RiotRiot Afic6/4/2018, 6:14:06 PM1 votes

Hey, thanks for this report. We are aware of this issue and have a potential fix on the way. This SHOULDN'T have affected your ability to start another game (or affected LP if you played a ranked game), but ya, this is definitely something we are trying to fix asap.

When you were attempting to reconnect to the game, did pressing the reconnect button bring you back to the loading screen or just sit on the client?