Lost Key and Chest to Opening Hextech Chest?

Claret Tree·2/27/2017, 2:26:49 AM·5 votes·1,539 views

On new client. I got three key fragments and forged them into one key. I had four chests before I attempted to open a chest. I clicked open and it showed no animation, and the chest disappeared off the screen so I was confused. Reloaded page and it had taken both my chest and my key, however there was no new skin or loot from it. had Astro-naut, Blood Lord Vlad and Morgana champ shard previously. I reloaded but still nothing.

Unsure how I can prove this, I didn't take a pic of the error (my mistake) but is there any way you could tell i had a key and give me my chest and key back please? Anyone else experience this?

9 Comments

Mari Pixie2/27/2017, 3:18:23 AM2 votes

the same thing happened to me... :( I'm trying to figure out what to do.

Naviboo2/27/2017, 10:08:21 PM1 votes

The same thing happened to me, I reported it as a bug, but I'm not sure if that is the best way to let them know.

I Like Peaches3/1/2017, 3:03:20 AM1 votes

Exact same thing happened to me 5 minutes ago.

The ChRONIc3/5/2017, 11:49:02 AM1 votes

it happend to me to 10 min ago what is the prob guys this game is full of bugs ....

QuasarFox3/6/2017, 2:14:25 PM1 votes

Identical thing happened, 4 chests and no animation... Sent a support ticket but yet to hear back.

NielsRG3/28/2017, 4:16:07 PM1 votes

Same thing happened to me (I had 16 chests, so I don't think the amount of chests matters).

Deltama5/13/2017, 6:40:25 PM1 votes

same for me, i just reported it as a bug.

Govanjce9/24/2017, 12:14:48 PM1 votes

same here