[CRASH] Can't load into game

D5aKwA3Cnb·4/20/2015, 8:12:59 PM·2 votes·14,427 views

This has been happening to me since the last two patches if I remember correctly and I've gotten a ton of leaver busters cause of this just because I can't even get into game no matter what I do (including restarting my laptop). (I'm not entirely even sure if there's a thread about this yet) Here's what happens:

  1. Everything is pretty normal at champ select or when teambuilder finally finds a match
  2. Client closes like it usually does to start the game
  3. League of Legends logo shows up
  4. Instead of the champs and the new loading background image I get a black screen only while the LOL logo is stuck on top of the game, even if I switch windows the damn logo is on top
  5. After a while a message pops: "Unable to connect to server. If you have a firewall, it may be blocking the connect. Please refer to your firewall's documentation. Would you like to retry?"
  6. There are two buttons when that message shows up, one is Retry and the other Cancel. Naturally, I would click retry cause I need to get in game with my team.
  7. But instead of getting in game the same message pops up, repeatedly and I would never get in game. Then I'd get leaver buster again.

Here's what I've tried to fix this.

  1. Restart league by ending all game process through task manager then launching it again. Didn't work.
  2. Restart laptop. Didn't work.
  3. Close league(task manager again), disable firewall, start league. Didn't work.
  4. Restart laptop, disable firewall, start league. Didn't work.

I've also had added all possible exceptions in my firewall for league, meaning these: C:\Riot Games\League of Legends\lol.launcher.exe C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe C:\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases(latest release version - ex: 0.0.0.xx)\deploy\League of Legends.exe C:\Riot Games\League of Legends\RADS\projects\lol_air_client\releases(latest release version - ex: 0.0.0.xx)\deploy\LolClient.exe C:\Riot Games\League of Legends\RADS\projects\lol_launcher\releases(latest release version - ex: 0.0.0.xx)\deploy\LoLLauncher.exe

I don't know what else to do to fix this issue and I hope I'm the only getting this problem and nobody else.

8 Comments

Proximus D4/20/2015, 8:39:09 PM2 votes

I've also had this problem and apparently disabling SuperFetch has fixed it for me. I think it wouldn't hurt to give it a try, it's easily disabled/enabled.

http://boards.na.leagueoflegends.com/en/c/bug-report/l28YILpk-your-potato-pc-fails-to-load-games-especially-after-a-new-patch

MeiMelodii5/11/2016, 8:42:39 PM1 votes

I have the same issue and I've tried everything you have, plus the tips that the other guy gave you and I still can't get it to work :/

Mordor8/18/2016, 5:43:44 PM1 votes

i LOSE my promos because i cant load to game bcs i had data coruption and i got 10 min actualization please riot try fix it ...... thank for losing my promos

ChangotheThunder8/18/2016, 10:23:12 PM1 votes

Same here I've repaired and reinstalled and soon as it gets to load window i get a bug splat ive gotten leaver buster penalties

Van Chelsink8/17/2017, 1:23:40 PM

Nice Riot. I have this same bug and lost lp and get ban for 10 min on 5 matchs. GOOD JOB.