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Waiting entire business day for a store issue ticket reply?

ritmotribal2·7/1/2019, 2:53:43 PM·1 votes·494 views

Hello, It's been a while since I played the game and bought a skin (3250 RP) yesterday briefly before the server crashed. After the server is back the skin is not available, the RP I spent are taken away from me, so I submitted a ticket.

I would ask to know if it is okay to wait _ENTIRE BUSINESS DAY _ and not get a mere reply let alone someone handle the issue. The Riot Support I remember from couple of years ago were lightning fast when it came to purchases and dealing with such issues.... what is wrong with Riot Support now?

7 Comments

Arcade Lulu7/1/2019, 2:57:59 PM1 votes

I's monday, yesterday was still weekend so not that many people were working And i'm pretty sure riot support is filled with tickets because of the EUW crash etc So it's completely understandable why it takes a longer while to get an answer to your ticket