Issues connecting to game after champ select
I posted this under the post about the anticheat system as I figure thats the problem, but i thought I might as well also post it here in hopes i can get it fixed in a more timely manner. Today i can go through champ select just fine, but right after champ select it sits on a black screen that when clicked on will come up with the not responding window. After doing many of the things I will list below, I decided to just let it stay there, and suprisingly, after almost 10 mins of the black screen it brings up the loading screen. From there it sits at 0% for about another 5 mins, with the loading wheel occaisionally moving until it finally starts to increase from 0%, and around 2 mins later it puts me in a game. From this point the game only plays at 2 frames per second, completely unplayable, and will not change. My computer is obviously more than powerful enough to handle league. Again im assuming this has something to do with the anti cheat software "improvements im hearing so many great things about. Here's what I've done.
-restarted my computera and updated all drivers -updated and turned off razer synapse -updated my norton antivirus as well as disabled it -uninstalled and reinstalled league of legends -run hextech repair tool(i have the logs if you want them but i doubt thats the problem at this point) -run league and its full repair as administrator
- i have no other applications running besides synapse and my antivirus
none of these have worked in the slightest. Obviously i do not want to completely uninstall my antivirus(Norton 360). Here is the link for the dump file for the league process. https://drive.google.com/file/d/1pAn_wkOwj_W_pQPhiFlarAjc7E7xOE32/view?usp=sharing
thanks for any help you guys can offer. If i somehow get it working ill post it here but im guessing since the only commonality is this anticheat software update after the patch yesterday and the similarity of the problem to others here, that there isnt much i can do without uninstalling perfectly functional parts of my computer.
edit: I realise now that the dump file that i linked was for just normal running of the client.
Here is the dump file when it is stuck on a black screen not responding for 10 mins https://drive.google.com/file/d/1pAn_wkOwj_W_pQPhiFlarAjc7E7xOE32/view?usp=sharing
and here is the dump file for when it finally loads into game at a glorious 2 frames per second https://drive.google.com/file/d/1SmI-S32tF5kr3wfT_fPBFurBC51f60nl/view?usp=sharing
edit: hey if anyone else reeads this, they posted a couple fixes in a stickie dpost on this board go chekc it out. For my specific issue, it says its tied to AMD FX proccessors, and indeed that is what i have. they suggest that you need to update the bios, which is either tied to whoever manufactured your computer or your motherboard manufacturer in the case of custom builds. I updated the bios from my motherboards manufacturing page (custom build). And that just now seems to have fixed the issue.