Boards›Report a Bug

[Client] Geddan Graphic Glitch (Possibly a Problem with my Graphics Card?)

ValkyrieDraco·11/16/2016, 4:32:23 PM·8 votes·2,050 views

Hey, so I'm loving how the new client looks, but I'm running into a strange graphics glitch. After I go into game select, something that I like to call "Geddan Graphics," after that ancient Golden Eye cartridge tilt video. What it looks like (to me, though I'm no expert) is that various placeholder objects in the client will begin to flash black on the screen. They start as small bars at first, but become progressively larger as time goes on. They persist even if I queue up or return to the lobby.

I'm thinking that it might have something to do with my graphics card, which is an NVIDIA GeForce 940M. In addition, I'm using and acer Aspire E 15 running on Windows 8 and an Intel Core i5-5200 processor.

I will include video of the bug if needed and if OBS actually decides to cooperate with me this time

Thanks for the help. :)

EDIT:

Alright, so I figured it out.

It seems to be interference between the Intel core processor and the NVIDIA graphics card.

I found this out while I was attempting to use OBS to do a monitor capture. Now, when I usually try this, I get a completely black preview screen. I was looking for a way to resolve this and found a solution that involved disabling the Intel video adapter through the device manager. Now, this can really bring down your fps, but it does resolve the issue. However, when I finally tried to record the phenomena properly, the glitch did not occur. And this is the very first time that I wasn't able to recreate, leading me to strongly believe that it is related to the problem that prevents OBS from working properly.

While this will solve the problem, I do not think that this is a sufficient fix for this issue, as it will probably decrease PC performance significantly after you disable the adapter. Graphics cards with very little VRAM (mine has only 2GB) will be impacted more by this than others. For this reason, I implore Riot staff to please attempt something to fix this. I imagine that it will not be easy, but it will greatly improve the experience of those experiencing this issue.

Still, I will be creating a step by step guide to disabling the display adapter if they want to try it. Also, I will record a video from my cellphone to document the glitch, so that anyone unsure if they are experiencing the same problem can properly identify it.

Also, upvotes to make Rioters aware of this issue would be greatly appreciated. :)

EDIT:

Here is the video

Geddan Glitch

And here is how to disable the display adapter (at least for users of Windows 8)

Step by step instructions

8 Comments

Nebula Cube11/16/2016, 6:26:17 PM2 votes

I have an exact problem, also have NVIDIA but older ( GeForce 610M ) , running on Acer Aspire 5750G , win 10 , Intel Core i5-2450M . I guess Acer users having that problem? I don't know. I am upvoting in hope someone can give us a solution. I am not a computer expert and I don't want to bug something even more on my system while investigating :c

Mama Soraka11/16/2016, 7:30:08 PM2 votes

So I have an old OEM 440 I bought off ebay and I'm also running Win10 on and Acer Aspire TC-xxx but I'm not having this problem like the rest of you describe. I noticed this thread and response we're both submitted today (the 18th) and a new Nvidia Gforce Experience software (and possibly driver update) was pushed today and I haven't bothered updating.

Do you two know what version of Nvidia Drivers you're running? That might be useful to know.

Another thing to keep in mind is this sort of problem with flickering and corruption of the display happened to me just before my old card died and I had to buy the 440 to replace it. Is the League client the only thing causing this, because if not you may have to consider determining if a failing GPU is to blame.

Nebula Cube11/22/2016, 8:54:46 PM2 votes

Hello, so my problem is gone with glitch. I updated my "GeForce Gaming Experience" application and since then, everything is working just fine. I had that app on my computer but i never configured it because it felt useless for me, but since i updated it, everything is back to normal. First, my Nvidia app was poping up the option for this update but i never clicked it since i don't use it and my main drivers were up to date so i thought that has nothing to do with glitches, but since update , glitches are gone. Maybe try that?

thepro00411/16/2016, 8:41:07 PM1 votes

Hey, I have update the beta version of LOL today and I also have glitches. I got them only when I play en not in the main menu. I have a nivida GeForce GT 415M and a intel HD grafic. Intel(R) 4core M 460 2.53GHz and it is on a asus laptop. Can someone help?? ps: When I go back to the alfa version, the glitches are gone. Tx

MikeDiLegend10711/16/2016, 9:30:13 PM1 votes

Also having the same problem on the new beta version in the loading screen and in game. I have a asus pc, windows 10 and an intel hd graphics. If somebody could help me, I would very much appreciate it, Thx.